Original price was: CAD$10,538.88.CAD$8,408.68Current price is: CAD$8,408.68.
Large enterprises and managed security service providers running FortiAnalyzer VM with no log ingestion ceiling operate at a scale where support response time has direct operational consequences. Upgrading from FortiCare Premium to Elite on the Unlimited tier cuts the critical-issue response window from one hour to 15 minutes, adds the Elite monitoring portal, and extends LTS coverage on the VM plan that imposes no daily log volume cap. The 1-year term allows annual review of support requirements as the environment grows.
This SKU upgrades a FortiCare Premium contract on a FortiAnalyzer VM at the Unlimited log ingestion tier (VM size tier 4) to FortiCare Elite for a 1-year term. The Unlimited tier carries no cap on daily log volume, making it the appropriate plan for large-scale or high-growth deployments. The Elite upgrade adds a 15-minute critical-issue response SLA, access to Fortinet’s Elite monitoring portal, and extended LTS software support. Telephone support and advanced replacement RMA already included at the Premium level carry forward. The table below compares Elite to the other FortiCare tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This upgrade is designed for large enterprise security operations centers and MSSPs that run FortiAnalyzer VM with no log ingestion ceiling and need Fortinet’s fastest available support response. The 1-year term suits organizations that are scaling their log environment and want Elite SLAs during an active growth period without committing to a multi-year contract, as well as those that align all Fortinet support renewals on an annual cycle across a mixed portfolio.
As an authorized Fortinet partner, DataCenter360.ca processes and delivers FortiCare Elite upgrades electronically worldwide. The license key arrives by email after order confirmation with no minimum order requirement and no geographic restriction. Large enterprise and MSSP buyers managing multiple FortiAnalyzer VM instances or a broader Fortinet support portfolio are encouraged to contact DataCenter360.ca directly for coordinated volume ordering and co-term alignment.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer- |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC4-10-LV0VM-204-02-12 |
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