Fortinet FortiSwitch 108F FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-F108N-314-02-12)

SKU: FC-10-F108N-314-02-12

Original price was: CAD$27.33.Current price is: CAD$25.62.

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FortiCare Essential Support for FortiSwitch 108F base model, 1-year renewal contract (FC-10-F108N-314-02-12) : next-business-day critical-issue response, return-and-replace RMA, and firmware updates. Electronic delivery worldwide.
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  Licensing available worldwide — delivered electronically to any country

Product description

Keeping your FS-108F covered for twelve months with FC-10-F108N-314-02-12 is the right choice when you want a short renewal cycle or are planning a hardware refresh. Essential Support gives your 8-port GE switch (no PoE) the fundamentals: email-based incident handling, return-and-replace RMA, and access to firmware updates and Fortinet’s online tools. The 1-year term lets you align renewals with your hardware lifecycle without over-committing.

What it covers

FortiCare Essential provides email-based critical-issue response with a next-business-day SLA. Hardware failures are handled through a return-and-replace RMA process : you ship the defective FS-108F to Fortinet first, and a replacement ships after receipt. The contract also includes firmware and software updates, access to Fortinet’s online support tools, and registration in the asset portal. There is no telephone support line and no advance-ship replacement option at this tier.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

This contract is for organizations that already own the FS-108F base model and need to keep support current. The FS-108F is an 8-port GE switch with 2 SFP uplinks and no PoE, suited to small office or wiring-closet installations where PoE is not required. Essential is the right fit for environments where next-business-day response is acceptable and telephone support is not a requirement. This is a renewal SKU only; the FS-108F hardware must already be registered on the Fortinet Support Portal before this contract can be activated.

Activation & delivery

FC-10-F108N-314-02-12 is an electronic license. After purchase, Fortinet issues a registration key that you apply through the Fortinet Support Portal at support.fortinet.com to attach the 1-year contract to your FS-108F serial number. No physical shipment is involved. The contract is valid worldwide : there are no geographic restrictions on electronic FortiCare support licenses.

One service vs the bundle

FC-10-F108N-314-02-12 covers support only. It does not include FortiGuard security services or extended monitoring features. If your environment requires telephone access or advance hardware replacement, FortiCare Premium is the next step up. Be careful to confirm your hardware model before ordering: the FS-108F base model (no PoE) uses a different FortiCare SKU family than the FS-108F-POE and FS-108F-FPOE variants, which are covered by their own separate renewal contracts.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Your 1-year Essential Support license (FC-10-F108N-314-02-12) is fulfilled electronically : your registration code arrives by email after order confirmation, with no shipping wait or customs requirements. The 1-year term is the most flexible option for organizations that prefer short renewal cycles or anticipate a hardware change within the year. Contact us for a quote, volume pricing across multiple switches, or help choosing between 1-, 3-, and 5-year terms.

Frequently asked questions

Is FC-10-F108N-314-02-12 a new-hardware purchase or a renewal contract?
It is a renewal support contract. Your FS-108F hardware must already be registered on the Fortinet Support Portal before you can activate this SKU. It cannot be used to initially register new hardware.
Does FortiCare Essential include telephone support?
No. Essential provides email-based incident response with a next-business-day SLA. Telephone support is available with FortiCare Premium or Elite tiers.
What happens if my FS-108F hardware fails during the contract period?
Under Essential Support, Fortinet uses a return-and-replace RMA process. You ship the defective unit to Fortinet first; a replacement ships after receipt. Advance replacement, where the new unit ships before you return the defective one, is a feature of the Premium and Elite tiers.
Can I purchase this contract if my organization is outside Canada?
Yes. FortiCare Essential is an electronic support license with no regional restriction. DataCenter360.ca fulfills it worldwide.
Does FC-10-F108N-314-02-12 cover the FS-108F-POE or FS-108F-FPOE models?
No. This SKU applies only to the FS-108F base model, which has no PoE ports. The POE and FPOE variants have their own FortiCare renewal SKU families. Confirm your switch model number before ordering.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-108F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-F108N-314-02-12

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