Fortinet FortiSwitch 548D FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-W0548-314-02-12)

SKU: FC-10-W0548-314-02-12

Original price was: CAD$310.55.Current price is: CAD$258.79.

Save:17%You save CAD$37.50
FC-10-W0548-314-02-12 renews FortiCare Essential Support on the FortiSwitch 548D (FS-548D) for 1 year, covering next-business-day critical response, return-and-replace RMA, firmware updates, and asset portal access; renewal-only, electronic delivery worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

Not every FS-548D needs the full Elite package. FC-10-W0548-314-02-12 covers a registered FortiSwitch 548D at the Essential tier for one year, providing baseline FortiCare coverage at the lowest price point in the FortiCare lineup. Because Essential is a renewal-only contract, it applies only to FS-548D units already registered with Fortinet under an existing support agreement.

What it covers

FC-10-W0548-314-02-12 is a 1-year FortiCare Essential Support contract for the FortiSwitch 548D base unit (FS-548D). Essential includes next-business-day response for critical issues, return-and-replace RMA for hardware failures (you return the failed unit before Fortinet ships the replacement), firmware and security updates, and access to Fortinet’s FortiCare online tools and asset portal. Telephone support and advanced replacement RMA are not included at this tier; those features are available at the Premium and Elite levels.

Who needs it

FortiCare Essential suits FS-548D units operating in environments where next-business-day resolution is acceptable and a same-day replacement is not required. Development labs, secondary distribution layers with manual failover procedures, or cost-sensitive deployments where an on-site spare is kept available are typical use cases. Because Essential is available only for renewal, it is appropriate for existing registered units whose initial hardware warranty or higher-tier contract has expired or is expiring.

Activation & delivery

FC-10-W0548-314-02-12 is an electronic license. No physical item ships. After order confirmation, Fortinet sends a registration key by email. Apply the key to your registered FS-548D through the FortiCare portal at support.fortinet.com to extend Essential coverage. Delivery is worldwide and typically completes within one business day of purchase. Confirm that your FS-548D is already registered with Fortinet before ordering, as Essential cannot be applied to a unit with no prior registration.

One service vs the bundle

The table below compares Essential, Premium, and Elite FortiCare tiers for the FortiSwitch 548D. Essential is the entry-level option. If your deployment requires 15-minute response or advance replacement, FC-10-W0548-284-02-12 (FortiCare Elite) is the appropriate upgrade. FortiCare contracts do not include FortiGuard threat-intelligence services; those are separate subscriptions managed on the FortiGate controlling the switch via FortiLink.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-W0548-314-02-12 for immediate order. Before purchasing, confirm the target FS-548D is already registered with Fortinet, as this is a renewal-only SKU. If your fleet has a mix of critical and non-critical FS-548D units, we can quote Essential and Elite contracts together so each unit holds coverage matched to its role. Orders deliver electronically to customers worldwide.

Frequently asked questions

Is FC-10-W0548-314-02-12 available for new hardware purchases?
No. FortiCare Essential for FortiSwitch is a renewal-only contract. It can only be applied to an FS-548D that is already registered with Fortinet under an existing support agreement.
What RMA service does FortiCare Essential include?
Essential includes return-and-replace RMA. You ship the failed FS-548D to Fortinet, and Fortinet sends a replacement after receiving it. This differs from Elite, which provides advanced replacement where the new unit ships first.
How quickly does Fortinet respond to critical issues under Essential?
Fortinet commits to next-business-day response for critical issues under FortiCare Essential. If a faster response is required, consider upgrading to FortiCare Elite (FC-10-W0548-284-02-12), which carries a 15-minute response SLA.
Does FortiCare Essential include telephone support?
No. Telephone support is not included in FortiCare Essential. It is available starting at the Premium tier and is also included in Elite.
Is this license delivered electronically?
Yes. FC-10-W0548-314-02-12 is an electronic license with worldwide delivery. No physical item ships. A registration key is sent by email after purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-548D

Product Type

Product Group

End of Order Date (EOO)

2025-05-01

Last Service Extension Date (LSED)

2029-05-01

End of Support Date (EOS)

2030-05-01

Product Family

FortiSwitch

MPN

FC-10-W0548-314-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections