Fortinet FortiSwitch M426E FPOE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-M426E-314-02-12)

SKU: FC-10-M426E-314-02-12

Original price was: CAD$295.23.Current price is: CAD$246.02.

Save:17%You save CAD$35.65
FC-10-M426E-314-02-12 is a 1-Year FortiCare Essential support renewal for the FortiSwitch M426E FPOE, providing next-business-day critical response, return-and-replace RMA, and firmware and portal access for any organization worldwide that already holds active FortiCare on this switch.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

When your annual IT budget cycle comes around, the 1-Year FortiCare Essential contract for the FortiSwitch M426E FPOE (FC-10-M426E-314-02-12) gives you a clear, single-year support line item without committing to a longer term. This renewal keeps the switch under active Fortinet coverage and preserves your access to firmware updates and the Fortinet asset portal through the current fiscal year.

What it covers

FortiCare Essential delivers the foundational support tier for the FortiSwitch M426E FPOE across a 12-month period. Critical issues are addressed within one next business day. Hardware failures are handled through a return-and-replace RMA process: you ship the faulty unit back, and Fortinet ships a replacement. Firmware updates and security patches are available throughout the contract, and the Fortinet online tools and asset management portal remain accessible. Telephone support and advanced (same-day) replacement are not included in this tier; those features belong to FortiCare Premium and Elite.

Who needs it

This 1-year renewal suits IT teams that reassess support contracts annually or work within fiscal-year budget approvals that do not allow multi-year commitments. It is also a practical choice when the FortiSwitch M426E FPOE is deployed in a lower-criticality role where next-business-day response is acceptable and telephone escalation is not a hard requirement. Organizations that want to evaluate support usage each year before committing to a longer term will find the 1-year option a straightforward way to keep coverage active.

Activation & delivery

This contract is available only as a renewal; it cannot be purchased alongside the initial FortiSwitch M426E FPOE hardware order. After your order is confirmed, Fortinet delivers the license key electronically to the email address on file. Activation is completed through the Fortinet Support portal by registering the key against the switch serial number. There is no physical shipment. Because delivery is electronic, this SKU is available to organizations worldwide regardless of the hardware shipping region.

One service vs the bundle

FortiCare Essential is a standalone support contract, not a security bundle. The table below shows how it compares to the Premium and Elite tiers on the FortiSwitch M426E FPOE so you can confirm this tier fits your coverage requirements before purchasing.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year contract FC-10-M426E-314-02-12 is in stock and priced for direct online purchase. If you are renewing ahead of expiry and want to confirm your current contract end date before placing an order, our team can assist. Orders ship electronically and are processed the same business day. Buyers outside Canada are welcome; this is a worldwide electronic license.

Frequently asked questions

Can I buy FC-10-M426E-314-02-12 at the same time as a new FortiSwitch M426E FPOE?
No. This contract is a renewal only and is not available at the point of initial hardware purchase. FortiCare Essential is included with a new switch purchase for the initial warranty period; this SKU extends coverage when that period expires.
What happens if a critical issue is reported on a weekend?
Under FortiCare Essential, the next-business-day response target applies to business days only. Issues logged on a Friday evening or over a weekend are formally acknowledged on the next business day. If same-day or sub-hour response is a requirement, FortiCare Premium (1-hour) or Elite (15-minute) response targets are available.
Does FortiCare Essential include telephone support?
No. FortiCare Essential is a web-portal-based support tier. Telephone support becomes available at the Premium and Elite levels. Web case submission is available 24/7 under Essential.
What kind of RMA does this 1-year contract provide?
Return-and-replace RMA. You ship the defective FortiSwitch M426E FPOE to Fortinet, and Fortinet ships a replacement unit. Advanced replacement, where Fortinet ships first before receiving the faulty unit, is a feature of the Premium and Elite tiers.
After I activate FC-10-M426E-314-02-12, when does the contract start?
The contract term begins on the activation date in the Fortinet Support portal, not on the purchase date. If your existing contract has not expired, Fortinet will stack the new term so coverage continues without a gap.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-M426E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-M426E-314-02-12

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