Fortinet FortiSwitch 110G FPOE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-M10GF-314-02-12)

SKU: FC-10-M10GF-314-02-12

Original price was: CAD$90.61.Current price is: CAD$84.95.

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FC-10-M10GF-314-02-12 is a 1-Year FortiCare Essential Support renewal for the FortiSwitch 110G FPOE, covering 24×7 TAC access, FortiSwitchOS firmware updates, and return-and-replace RMA, delivered electronically worldwide.
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Product description

A FortiSwitch 110G FPOE running without active FortiCare coverage loses access to FortiSwitchOS firmware updates the moment the contract lapses, including security patches for newly disclosed CVEs. FC-10-M10GF-314-02-12 is a one-year renewal of FortiCare Essential Support for the FS-110G, restoring TAC access, firmware eligibility, and hardware replacement coverage for a 12-month period. This SKU is available for renewal only and cannot be purchased alongside new hardware.

What it covers

FortiCare Essential (service code 314) provides 24×7 online TAC case submission, access to all FortiSwitchOS firmware releases through Fortinet’s support portal, FortiCloud asset management portal access, and return-and-replace hardware RMA. Critical support cases receive a next-business-day response commitment. Maintaining an active Essential contract is also required to keep the FS-110G eligible for FortiSwitchOS version upgrades, which is a direct dependency when the upstream FortiGate is updated within the Security Fabric.

Who needs it

This 1-year term fits organizations that renew on an annual budget cycle, or those that want to maintain coverage for a single year while they assess whether upgrading to FortiCare Premium is warranted. IT teams managing a small number of FortiSwitch 110G FPOE units at a branch or edge location will find Essential sufficient when direct Fortinet telephone support is not a hard requirement and internal help-desk staff handle first-contact escalations.

Activation & delivery

FC-10-M10GF-314-02-12 is an electronic contract with no physical shipment. After purchase, Fortinet delivers the registration key to the email address on the order. You register the key against the FS-110G serial number at support.fortinet.com; the 12-month term begins on that registration date and the FortiCare portal displays the exact expiry. Because this is an e-license, it can be ordered and activated by organizations anywhere in the world.

One service vs the bundle

Essential is the entry-level FortiCare tier for the FortiSwitch 110G FPOE. The table below shows where it sits relative to Premium and Elite, including critical-issue response times, RMA type, and telephone support eligibility.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal
Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner stocking FC-10-M10GF-314-02-12 for immediate e-delivery. A one-year term is a straightforward way to reinstate coverage without a multi-year cash commitment, and orders placed on business days are typically processed the same day. If you manage several FortiSwitch 110G FPOE units across locations and want to discuss volume pricing or align expiry dates before moving to a longer term, contact the team directly.

Frequently asked questions

Is FC-10-M10GF-314-02-12 available for new FortiSwitch hardware purchases?
No. This SKU is a renewal-only contract. FortiCare coverage is included with new FortiSwitch hardware at purchase; FC-10-M10GF-314-02-12 is used to extend that coverage after the initial period ends.
What response time does FortiCare Essential provide for critical issues?
Fortinet commits to a next-business-day response for critical issues under the Essential tier. If your environment requires a 1-hour or 15-minute SLA, FortiCare Premium or Elite provides those faster commitments.
Does this contract include FortiSwitchOS firmware updates?
Yes. Access to FortiSwitchOS firmware updates, security patches, and the FortiCare online portal is included for all FortiCare tiers, including Essential, for the full 12-month term.
Can organizations outside Canada purchase this contract?
Yes. FC-10-M10GF-314-02-12 is an electronic license with worldwide delivery and no geographic restriction on purchase or activation.
What hardware replacement service is included under Essential?
Essential tier provides return-and-replace RMA: you ship the defective unit to Fortinet and a replacement is dispatched after receipt. Advanced replacement, where a new unit ships before you return the defective one, requires FortiCare Premium or Elite.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-110G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-M10GF-314-02-12

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