Fortinet FortiSwitch 110G-FPOE FortiCare Premium, 1-Year (FC-10-M10GF-247-02-12)

Most deployments spend months planning the hardware and minutes planning the support. For a switch like the FortiSwitch-110G-FPOE, which combines multi-speed PoE++ access ports with 10G uplinks in a silent, fanless chassis, the coverage gap matters: if the unit fails and you’re not under contract, replacement parts and direct TAC access come at list price with no SLA backstop. FC-10-M10GF-247-02-12 closes that gap with 1-year FortiCare Premium support.

What FortiCare Premium Covers

FortiCare Premium (tier code 247) is Fortinet’s full-service support level for the FortiSwitch platform. Under this 1-year contract you receive:

• 24×7 priority telephone and web access to Fortinet TAC engineers
• 1-hour initial response on Priority 1 (network-down) cases
• Advanced hardware replacement: Fortinet ships a unit before you return the faulty one, with next-business-day delivery
• Firmware and software updates for the full 12-month term
• Access to the Fortinet Support portal, knowledge base, and configuration utilities

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier delivers for the FortiSwitch platform:

Who Needs This

The 1-year term is the right fit for new deployments where a longer commitment isn’t approved yet, or for installations being brought back under active support after a lapsed contract. It also suits IT teams that review coverage annually as part of a broader budget cycle.

Activation and Delivery

FC-10-M10GF-247-02-12 is a software entitlement with no physical shipment. DataCenter360.ca sends the contract registration code electronically, typically within 0-1 business days of confirmed payment. You activate it at support.fortinet.com by linking the code to the FortiSwitch-110G-FPOE serial number. The contract term starts on the activation date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Purchasing through an authorized channel ensures the contract registers cleanly under your account and is recognized by Fortinet TAC for case escalations. If you’d rather lock in coverage for multiple years at once, the 3-year (FC-10-M10GF-247-02-36) and 5-year (FC-10-M10GF-247-02-60) options are available at a lower effective annual cost. Questions about co-terminating multiple switches on the same support end date are welcome before you place an order.