Fortinet FortiSwitch 110G-FPOE FortiCare Premium, 3-Year (FC-10-M10GF-247-02-36)

SKU: FC-10-M10GF-247-02-36

Original price was: CAD$535.64.Current price is: CAD$431.97.

Save:19%You save CAD$72.58
FC-10-M10GF-247-02-36 is a 3-year FortiCare Premium support contract for the FortiSwitch-110G-FPOE: 24×7 telephone support, 1-hour P1 response SLA, and next-business-day hardware replacement for 36 months. Worldwide e-delivery.
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Product description

Three years of FortiCare Premium on a single purchase order: that’s what FC-10-M10GF-247-02-36 delivers for the FortiSwitch-110G-FPOE. Instead of renewing annually, you lock in 24×7 TAC access, 1-hour P1 response, and next-business-day hardware replacement for the full 36-month term, and your cost per year comes in lower than three separate 1-year contracts.

What FortiCare Premium Covers

FortiCare Premium (tier 247) is Fortinet’s full-service support level for the FortiSwitch product line. Under this 3-year contract you receive:

  • 24×7 telephone and web access to Fortinet TAC engineers for all three years
  • 1-hour initial response on Priority 1 (network-down) incidents
  • Advanced hardware replacement: a replacement unit ships before you return the faulty one, with next-business-day delivery
  • Firmware and software updates for the full 36-month term
  • Fortinet Support portal, knowledge base, and configuration tool access

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier delivers for the FortiSwitch platform:

Essential Premium Elite
P1 critical-issue response Next business day 1 hour 1 hour
Telephone support hours ✓ 24×7 ✓ 24×7
Advanced hardware replacement ✓ NBD ✓ NBD
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Why a 3-Year Term

Annual renewals are administrative overhead that compounds across a growing switch fleet. A 3-year contract removes two renewal cycles from the calendar, aligns support expiry with most hardware refresh cycles, and typically saves money versus three consecutive 1-year contracts. It’s a common choice for organizations running the FortiSwitch-110G-FPOE in a stable branch or conference room access layer where the hardware will stay in place for several years.

Activation and Delivery

FC-10-M10GF-247-02-36 is a software entitlement. DataCenter360.ca sends the registration code electronically within 0-1 business days of confirmed payment. Activate it in the Fortinet Support portal (support.fortinet.com) by pairing the code to the FortiSwitch-110G-FPOE serial number. The 3-year term starts on activation.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. License orders through our channel register cleanly and are recognized by Fortinet TAC for support case escalation. If you’re running multiple FortiSwitch-110G-FPOE units, we can quote co-terminus contracts so all your switches share the same expiry date. The 1-year (FC-10-M10GF-247-02-12) and 5-year (FC-10-M10GF-247-02-60) options are also listed on our site.

Can I add a 3-year FortiCare Premium contract to an existing switch mid-lifecycle?
Yes. FC-10-M10GF-247-02-36 can be applied to any FortiSwitch-110G-FPOE that isn’t currently under a valid Premium contract. If there is an active contract with time remaining, you’ll typically co-term or stack the new contract to start when the existing one expires.

What’s the cost difference between three 1-year contracts and one 3-year contract?
A single 3-year contract is generally priced lower per year than three consecutive annual contracts. The exact saving depends on pricing at renewal time — if prices rise between renewals, the multi-year discount is larger in practice.

Does FortiCare Premium cover both hardware and software on the FortiSwitch-110G-FPOE?
Yes. The contract covers telephone support, P1 response SLA, firmware and feature updates, and next-business-day hardware replacement. It does not cover physical damage caused by misuse or environmental factors outside the product’s rated specifications.

Is this license available outside Canada?
FC-10-M10GF-247-02-36 has no geographic restriction. DataCenter360.ca delivers the activation code electronically to any country. The contract registers globally in the Fortinet Support portal regardless of where the switch is installed.

What’s the escalation path if a P1 issue isn’t resolved within the SLA?
FortiCare Premium includes defined escalation procedures within Fortinet TAC. If the 1-hour initial response SLA is missed or if the case requires engineering-level review, you can request escalation to a senior TAC engineer or duty manager through the support portal or by calling the TAC line directly.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-110G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-M10GF-247-02-36

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