Fortinet FortiSwitch 110G-FPOE FortiCare Premium, 5-Year (FC-10-M10GF-247-02-60)

SKU: FC-10-M10GF-247-02-60

Original price was: CAD$892.74.Current price is: CAD$719.95.

Save:19%You save CAD$120.97
FC-10-M10GF-247-02-60 is a 5-year FortiCare Premium support contract for the FortiSwitch-110G-FPOE: 24×7 telephone support, 1-hour P1 response SLA, and next-business-day hardware replacement for the full 5-year term. Worldwide e-delivery.
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Product description

A 5-year FortiCare Premium contract on the FortiSwitch-110G-FPOE solves the renewal problem for the life of most hardware cycles. FC-10-M10GF-247-02-60 locks in 24×7 TAC access, a 1-hour Priority 1 response SLA, and next-business-day hardware replacement from purchase to the end of year five — no annual renewal, no mid-cycle price surprises.

What FortiCare Premium Covers

FortiCare Premium (tier 247) is Fortinet’s full-service support tier for the FortiSwitch product line. Under a 5-year contract, every one of those 60 months includes:

  • 24×7 telephone and web access to Fortinet TAC for all 5 years
  • 1-hour initial response on P1 (network-down) cases
  • Advanced hardware replacement: a replacement unit ships before you return the faulty one, with next-business-day delivery
  • All firmware and software updates released during the 5-year term
  • Full Fortinet Support portal, knowledge base, and tool access

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier delivers for the FortiSwitch platform:

Essential Premium Elite
P1 critical-issue response Next business day 1 hour 1 hour
Telephone support hours ✓ 24×7 ✓ 24×7
Advanced hardware replacement ✓ NBD ✓ NBD
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Why a 5-Year Term

The FortiSwitch-110G-FPOE is built for stable access layer deployments: conference rooms, smaller branch office floors, or IoT device aggregation where the switch runs quietly for years without a refresh. A 5-year Premium contract matches that lifecycle. You pay once, eliminate four renewal cycles, and typically achieve the lowest per-year support cost across all available terms.

Activation and Delivery

FC-10-M10GF-247-02-60 is a software entitlement. DataCenter360.ca sends the registration code electronically within 0-1 business days of confirmed payment. Activate it in the Fortinet Support portal at support.fortinet.com by pairing the code to the switch serial number. The 5-year term begins on the activation date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Orders placed through our authorized channel register cleanly and are recognized by Fortinet TAC when you open a support case. For organizations managing multiple FortiSwitch-110G-FPOE units, we can provide a co-terminus quote so all devices share a single support expiry date. If you need to compare terms first, the 1-year (FC-10-M10GF-247-02-12) and 3-year (FC-10-M10GF-247-02-36) options are also listed on our site.

What if the FortiSwitch-110G-FPOE is replaced with a new unit during the 5-year term?
FortiCare contracts are tied to the original unit’s serial number. If the hardware is replaced under the advanced replacement provision, the contract transfers to the replacement unit. A full hardware swap outside of an RMA event would typically require a contract transfer request through Fortinet support.

Is a 5-year contract refundable if we no longer need the switch before the term ends?
Fortinet’s standard policy on support contracts does not include refunds for unused term. This is consistent with how multi-year contracts are handled across most enterprise software vendors. Review your purchase terms before committing if there is uncertainty about the hardware’s deployment horizon.

Does the 5-year contract include the same features as the 1-year and 3-year versions?
Yes — FC-10-M10GF-247-02-60 is identical in features to the 1-year and 3-year Premium contracts. The only difference is the term length and the resulting per-year cost, which is lower for longer commitments.

Can the Priority RMA service be added to a 5-year FortiCare Premium contract?
Yes. The Priority RMA add-on (FC-10-M10GF-210-02-12) stacks on top of a Premium contract to upgrade hardware replacement from next-business-day to 4-hour or same-day delivery (where available). Both contracts must be active concurrently.

Is FC-10-M10GF-247-02-60 available to buyers outside Canada?
This is a worldwide license. There is no geographic restriction on purchase or registration. DataCenter360.ca delivers the activation code electronically to any country; the contract registers globally in the Fortinet Support portal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-110G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-M10GF-247-02-60

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