Fortinet FortiGate 401G FortiCare Elite Support, 3-Year (FC-10-FG4H1-284-02-36)

SKU: FC-10-FG4H1-284-02-36

Original price was: CAD$25,250.92.Current price is: CAD$20,147.01.

Save:20%You save CAD$3661.04
FC-10-FG4H1-284-02-36 is a 3-year FortiCare Elite Support subscription for the FortiGate 401G, locking in Fortinet’s 15-minute critical-issue response, advanced hardware replacement, Extended LTS firmware access, and Elite monitoring portal for 36 months of continuous coverage, delivered electronically worldwide.
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Product description

Committing to three years of FortiCare Elite on the FortiGate 401G accomplishes two things at once: it removes the renewal event from the calendar for the bulk of a typical firewall deployment cycle, and it fixes support costs against future list price changes. FC-10-FG4H1-284-02-36 is built for mid-range enterprise teams that have already validated the FG-401G in a production role and want predictable, uninterrupted Elite coverage across a defined 36-month window without revisiting vendor commitments each year.

What it covers

FC-10-FG4H1-284-02-36 applies every FortiCare Elite entitlement to a registered FortiGate 401G for three consecutive years. The covered benefits are: a 15-minute critical-issue response SLA, telephone access to Fortinet-certified engineers, advanced hardware replacement (advance RMA), Priority RMA eligibility as a purchasable add-on, Extended LTS firmware access, and continuous access to the Elite monitoring portal for the full 36-month period. Firmware updates, online support tools, and the asset management portal are also included throughout. The subscription runs without interruption; there is no mid-term renewal required from the buyer.

Who needs it

Teams that have deployed the FortiGate 401G in a stable perimeter, campus aggregation, or high-availability role and want support costs aligned with the hardware’s operational lifecycle. A 3-year term suits organizations on capital-expenditure procurement cycles that purchase hardware and associated services together for a defined period. IT departments in regulated industries such as finance and healthcare often prefer multi-year terms because they reduce annual renewal overhead and produce cleaner cost allocation records for compliance reviews. The Extended LTS access carries extra value over 36 months by reducing mandatory firmware upgrade events during a period when stability is the operational priority.

Activation & delivery

FC-10-FG4H1-284-02-36 is an electronic license delivered worldwide by email after purchase. The activation key is registered in the Fortinet Support Portal against the FortiGate 401G serial number, and 36 months of Elite coverage begins from that registration date. There is no physical component and no geographic restriction on activation. Teams purchasing from outside Canada complete the same Fortinet portal registration with no additional steps, and coverage start date and entitlements are identical regardless of the buyer’s country or region.

One service vs the bundle

This SKU covers FortiCare Elite support as a standalone line item, without FortiGuard threat intelligence, IPS signatures, or web filtering content. Over a 3-year window, FortiGuard subscriptions may be renewed on different schedules or adjusted at renewal; keeping support and security services as independent purchases gives procurement teams the flexibility to change security service tiers without being tied to the support term. Organizations that prefer a single consolidated part number covering both can look at bundle SKUs on datacenter360.ca that pair Elite support with specific FortiGuard subscriptions.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner carrying FC-10-FG4H1-284-02-36 for organizations ready to consolidate three years of Elite support into a single transaction. A 3-year purchase here eliminates two annual renewal cycles and the administrative risk of a coverage lapse between contract years. Organizations managing multiple FortiGate 401G units across a site or fleet can request a consolidated quote from DataCenter360.ca with aligned activation dates, keeping all devices on the same 36-month support calendar.

Frequently asked questions

How long does FC-10-FG4H1-284-02-36 remain active after registration?
FC-10-FG4H1-284-02-36 provides 36 consecutive months of FortiCare Elite coverage on the FortiGate 401G, starting from the date the activation key is registered in the Fortinet Support Portal. No mid-term renewal is required; coverage is continuous for the full 3-year period.
What is the critical issue response time for FortiCare Elite?
FortiCare Elite guarantees a 15-minute response for critical (P1) issues. This is Fortinet’s fastest available support tier. FortiCare Premium is 1 hour and FortiCare Essential is next-business-day. The 15-minute commitment applies throughout the full 36-month term.
Is advanced hardware replacement included for the full 3 years?
Yes. Advanced RMA is included for the entire 36-month period. Fortinet ships a replacement FortiGate 401G before the faulty unit is returned. The Priority RMA add-on is also eligible throughout the term if faster dispatch is required.
What is Extended LTS and why does it matter on a 3-year term?
Extended Long-Term Support (LTS) allows the FortiGate 401G to remain on a designated stable firmware branch and still receive security patches, instead of being forced to upgrade with each new feature release. Over a 3-year term this reduces mandatory firmware upgrade cycles and the associated testing and change-control overhead for network teams.
Can organizations outside Canada purchase this license?
Yes. FC-10-FG4H1-284-02-36 is an electronic service available worldwide without geographic restriction. Organizations in any country can order from DataCenter360.ca and activate through the Fortinet Support Portal using the key delivered at purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG4H1-284-02-36

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