Fortinet FortiGate 700G FortiCare Premium to Elite Upgrade, 5-Year (FC-10-G7H0G-204-02-60)

SKU: FC-10-G7H0G-204-02-60

Original price was: CAD$9,661.22.Current price is: CAD$7,708.43.

Save:20%You save CAD$1400.74
FC-10-G7H0G-204-02-60 upgrades an active FortiCare Premium contract on the FortiGate 700G to Elite level for five years, including 15-minute critical-issue response, the Elite monitoring portal, and extended LTS support, delivered electronically worldwide.
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Product description

When the FortiGate 700G is a long-term fixture in the network, five years of Elite support eliminates support-tier uncertainty for the full life of the asset. FC-10-G7H0G-204-02-60 is built for organizations that depreciate network hardware on a five-year schedule and want the highest available FortiCare SLA locked in from day one, without five separate renewal decisions over that period. It is the appropriate choice when the unit is not scheduled for replacement within the coverage window.

What it covers

FC-10-G7H0G-204-02-60 converts a FortiCare Premium contract on the FortiGate 700G to Elite for 60 months. The upgrade delivers a 15-minute critical-issue response SLA in place of the 1-hour SLA included with Premium. Additional Elite-exclusive features, the Fortinet Elite monitoring portal and extended LTS software support, provide operational continuity across a five-year deployment. All Premium entitlements continue unchanged: 24×7 telephone support, advanced hardware replacement, Priority RMA add-on eligibility, firmware and security content updates, and access to Fortinet’s online tools and asset portal.

Who needs it

Enterprise IT and managed security teams that treat the FortiGate 700G as a long-term infrastructure investment. The five-year term suits organizations that depreciate network equipment over five years and want support coverage to track that lifecycle without gaps or annual renegotiations. Regulated industries, public sector organizations, and large enterprises managing stable, long-running network infrastructure benefit most. A single 5-year purchase also reduces procurement overhead and removes the risk of a lapse in Elite coverage during a busy renewal cycle.

Activation & delivery

This is an electronic license. After purchase confirmation, Fortinet delivers the license key electronically, generally within one business day. The key is applied through the FortiCare portal, extending the existing Premium contract to Elite for 60 months on the specified FortiGate 700G serial number. No physical delivery is involved. The license is available to customers worldwide with no geographic restriction.

One service vs the bundle

FC-10-G7H0G-204-02-60 applies to an existing FortiCare Premium contract. It is not a new FortiCare contract and does not include a FortiGuard security bundle. Customers without an active Premium contract on the FortiGate 700G must first establish one before applying this upgrade. The SKU requires Premium as the base; if the current contract is at the Essential level, a different upgrade SKU applies. Confirm the current contract level with DataCenter360.ca before ordering to ensure the upgrade activates without issue.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. For organizations committing to a five-year deployment, this single purchase covers the entire asset lifecycle, avoids five separate annual renewal transactions, and locks in the 15-minute Elite SLA from the start. When requesting a quote, provide the FortiGate 700G serial number and the expiry date of the existing Premium contract. The DataCenter360.ca team will verify the contract state and confirm that Elite coverage starts cleanly on the correct date, with no gap between the current Premium term and the new 5-year Elite term.

Frequently asked questions

Can FC-10-G7H0G-204-02-60 be applied to a FortiGate 700G deployed anywhere in the world?
Yes. This is an electronic service license with no geographic restriction. It applies to any FortiGate 700G serial number registered in the Fortinet asset portal, regardless of the country where the device operates.
What happens if my FortiCare Premium contract expires before I activate this upgrade?
The upgrade requires an active Premium contract at the time of activation. If the Premium contract lapses before the upgrade is applied, you would need to reinstate or renew it first. Contact DataCenter360.ca to coordinate the timing and avoid a coverage gap before ordering.
Does FortiCare Elite include 24×7 telephone support?
Yes. Telephone support is included in both FortiCare Premium and Elite. Upgrading to Elite retains telephone support for all 60 months and accelerates the critical-issue response SLA to 15 minutes.
What is extended LTS support and why does it matter for a 5-year commitment?
Extended Long-Term Support means Fortinet continues to release security patches and critical firmware updates on an established FortiOS branch for a longer period. For a device held for five years, this reduces pressure to migrate to a newer FortiOS branch on a short timeline, which matters most for environments where firmware changes carry compliance review or change-control overhead.
Is access to the Elite monitoring portal included for all five years?
Yes. The Elite monitoring portal is included for the full 60-month term of FC-10-G7H0G-204-02-60. It is not available under FortiCare Essential or Premium and applies exclusively at the Elite tier.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-700G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-G7H0G-204-02-60

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