Fortinet FortiGate 700G FortiCare Premium to Elite Upgrade, 3-Year (FC-10-G7H0G-204-02-36)

SKU: FC-10-G7H0G-204-02-36

Original price was: CAD$5,796.73.Current price is: CAD$4,625.05.

Save:20%You save CAD$840.45
FC-10-G7H0G-204-02-36 upgrades a FortiCare Premium contract on the FortiGate 700G to Elite tier for three years, providing 15-minute critical-issue response, the Elite monitoring portal, and extended LTS support, delivered electronically worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Licensing available worldwide — delivered electronically to any country
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

A 3-year Elite upgrade aligns with the planning cycles most IT teams already use. Organizations that have committed to the FortiGate 700G as a core network device can lock in Elite-tier response for a full planning period without revisiting the contract each year. FC-10-G7H0G-204-02-36 eliminates annual renewal overhead and fixes the support SLA for the same window used to plan staffing, infrastructure, and security posture.

What it covers

FC-10-G7H0G-204-02-36 converts a FortiCare Premium contract on the FortiGate 700G to Elite level for 36 months. The central improvement is a reduction in the critical-issue response SLA from one hour to 15 minutes. The upgrade also enables access to the Fortinet Elite monitoring portal and extended LTS software support, ensuring the unit receives long-term firmware releases aligned to a three-year deployment window. All existing Premium entitlements carry forward without change: 24×7 telephone support, advanced hardware replacement, Priority RMA add-on eligibility, firmware and security content updates, and access to Fortinet’s online tools and asset portal.

Who needs it

IT and network teams operating a FortiGate 700G in a critical role at a medium to large organization with standard three-year budget cycles. The 15-minute SLA is relevant wherever the 700G protects a high-traffic perimeter, a data center edge, or a regulated environment where a prolonged Fortinet response delay triggers compliance or operational consequences. Teams that want to avoid annual contract reviews and prefer to align their support tier with an infrastructure generation are the primary audience for this 3-year SKU.

Activation & delivery

FC-10-G7H0G-204-02-36 is an electronic license. After purchase confirmation, Fortinet delivers the license key electronically, typically within one business day. The key is applied through the FortiCare portal and upgrades the existing Premium contract to Elite for 36 months on the associated FortiGate 700G serial number. No physical shipment is involved. The license is available to customers worldwide with no geographic restriction.

One service vs the bundle

This SKU upgrades an existing FortiCare Premium contract to Elite. It does not include a new FortiCare contract or a FortiGuard security bundle. Customers without an active Premium contract on the FortiGate 700G should first obtain the appropriate FortiCare Premium SKU and then apply this upgrade. If the existing contract is at the Essential level, a different upgrade path applies. Contact DataCenter360.ca to confirm the current contract level before purchasing.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. For teams buying on a 3-year planning cycle, this single transaction covers the full period at a lower per-year cost than three consecutive 1-year upgrades, and removes the annual procurement touchpoint. Provide the FortiGate 700G serial number and the expiry date of the existing Premium contract when requesting a quote. The team will verify that the upgrade applies cleanly for the full 36-month term before confirming the order.

Frequently asked questions

What critical-issue response time does FortiCare Elite provide on the FortiGate 700G?
FortiCare Elite guarantees a 15-minute response SLA for critical issues, compared to 1 hour under Premium and next business day under Essential. This is the core SLA improvement delivered by FC-10-G7H0G-204-02-36.
My FortiGate 700G has a Premium contract with about two years remaining. Can I apply this 3-year upgrade now?
Upgrade SKUs typically activate from the point of purchase. Consult DataCenter360.ca before ordering to confirm how Fortinet handles the overlap between an existing Premium term and the new 36-month Elite term, so coverage lines up as expected.
Is FC-10-G7H0G-204-02-36 restricted to customers in Canada?
No. This is an electronic service license with no geographic restriction. It applies worldwide to any FortiGate 700G serial number registered in the Fortinet asset portal, regardless of where the device is deployed.
Does upgrading from Premium to Elite change my hardware RMA terms?
No. Elite retains the advanced hardware replacement included in FortiCare Premium. There is no reduction in RMA terms when moving from Premium to Elite; you keep advanced replacement for the full 36-month period.
What is the Fortinet Elite monitoring portal?
The Elite monitoring portal provides enhanced visibility into device health, firmware alignment, and support status. It is exclusive to the Elite tier and is not available under FortiCare Essential or Premium. Access is included for the full term of FC-10-G7H0G-204-02-36.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-700G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-G7H0G-204-02-36

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections