Fortinet FortiSwitch 1048G FortiCare Essential Support, 3-Year (FC-10-FSG48-314-02-36)

SKU: FC-10-FSG48-314-02-36

Original price was: CAD$5,679.42.Current price is: CAD$4,531.45.

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FortiCare Essential Support for the FortiSwitch 1048G provides three years of firmware access, online tools, return-and-replace RMA, and next-business-day critical-issue response, delivered electronically worldwide.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

FortiCare Essential Support for the FortiSwitch 1048G on a three-year term aligns support coverage with a standard infrastructure refresh cycle, eliminating the administrative work of annual renewals. The FS-1048G, a 48 x 25GE SFP28 data-center switch with 100GE uplinks running FortiOS, typically remains in production for three to five years after deployment. Covering it for three years under Essential locks in firmware access, portal tools, and return-and-replace RMA through a full budget period with one purchase and one entitlement key.

What it covers

FortiCare Essential delivers the foundational support entitlements for the FortiSwitch 1048G. The contract includes access to all firmware updates released during the coverage period, the Fortinet Support Portal for case submission and tracking, online tools, and the asset management portal. For hardware failures, Essential provides return-and-replace RMA: the defective unit is shipped to Fortinet and a replacement is dispatched after receipt. Critical-issue response time is next business day. The tier comparison below shows how Essential sits against Premium and Elite.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

FortiCare Essential fits data-center networking teams that need guaranteed firmware access and formal support case handling without the cost of a higher-tier contract. It suits FS-1048G deployments in redundant topologies where a failover path handles uptime while the case is resolved, internal lab or development environments, or secondary distribution layers where next-business-day response is acceptable. Organizations that need telephone support, one-hour critical-issue response, or advance hardware replacement before returning a failed unit should review the Premium or Elite tiers instead.

Activation & delivery

This is an electronic license with no hardware component. After purchase, DataCenter360.ca processes the order and Fortinet delivers the entitlement key by e-mail to the registered contact, with delivery available worldwide. Registration is completed in the Fortinet Support Portal by binding the key to the FS-1048G serial number. Firmware downloads, case submission, and asset tracking become available immediately after registration. No physical media is shipped at any stage.

One service vs the bundle

FortiCare Essential covers support only and does not include FortiGuard threat intelligence subscriptions. In a Security Fabric environment where FortiGuard services are already licensed on the managing FortiGate, Essential is typically all that is needed for the switch itself. Teams that also want FortiGuard coverage on the FS-1048G, or that need enhanced monitoring capabilities, should review the available bundle SKUs or consider upgrading to Premium, which adds telephone support and advance RMA shipment.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. A three-year Essential term purchased here covers the FS-1048G for the full period with one order, simplifying multi-year budget planning and removing annual renewal tracking from the schedule. DataCenter360.ca can also produce a co-term quote to align the expiry of this contract with other Fortinet assets in the environment, and can advise on whether pairing Essential with a FortiGuard subscription makes sense for the specific deployment.

Frequently asked questions

What response time does FortiCare Essential provide for critical issues?
Essential provides next-business-day response for critical issues. For environments where a shorter response window is required, Premium offers one-hour and Elite offers fifteen-minute critical-issue response.
Does FortiCare Essential include telephone support?
No. Case submission and tracking are handled through the Fortinet Support Portal online. Telephone access to Fortinet engineers is available with Premium and Elite tiers.
What RMA service is included with Essential?
Essential includes return-and-replace RMA: the defective FS-1048G must be shipped to Fortinet before a replacement unit is sent. Premium and Elite both include advance replacement, where the new unit ships before the failed unit is returned.
Can the Essential contract be upgraded to Premium or Elite mid-term?
Yes, Fortinet supports mid-term tier upgrades. Contact DataCenter360.ca for a co-term quote so the upgraded contract aligns with the existing expiry date rather than restarting the clock.
Is this license valid worldwide?
Yes. FortiCare Essential is an electronic entitlement with no hardware component, so it is sold, delivered, and valid worldwide with no geographic restriction on coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-1048G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-FSG48-314-02-36

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