Original price was: CAD$24,526.63.CAD$19,569.11Current price is: CAD$19,569.11.
Hardware failures happen at the worst times. For an enterprise-class firewall like the FortiGate 2601F-DC, any downtime means traffic halts, policies go unenforced, and your team scrambles. The Secure RMA service (FC-10-FD261-301-02-36) removes one of the bigger obstacles in that recovery: the requirement to ship your failed unit back to Fortinet before a replacement arrives.
The FortiGate 2601F-DC stores configuration and operating data on solid-state media that are soldered to the board — they cannot be removed without voiding the warranty. Under a standard RMA program, that means your storage media leaves your facility along with the defective chassis. Secure RMA eliminates this risk. When the 2601F-DC fails:
This three-year term covers the full coverage window in a single purchase, with no annual renewal interruptions during the contract period.
Secure RMA is a specialized add-on, not a standard support tier. It is the right choice when your organization faces any of the following:
This is an electronic subscription license. After purchase, Fortinet delivers the license key to your registered email address, typically within one business day. You activate it through the Fortinet Support Portal against your 2601F-DC serial number. There is no physical shipment involved at activation — the Secure RMA coverage becomes active on the registered device immediately upon activation. DataCenter360.ca ships license orders worldwide.
Secure RMA is a standalone add-on that works alongside your existing FortiCare support tier. The table below shows how the three FortiCare tiers handle RMA and response SLAs — Secure RMA adds the no-return entitlement on top of whichever tier the device holds.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner serving customers across Canada and worldwide for electronic licenses. The FC-10-FD261-301-02-36 is listed at our current negotiated price, sourced directly from Fortinet’s distribution channel. Orders are confirmed with a Fortinet license key, delivered electronically to your inbox. If you are procuring multiple Fortinet services for the 2601F-DC or need a formal quote for your purchasing team, use the Request a Quote link on this page and we will respond promptly.
Secure RMA (service code -301-) means the defective FortiGate 2601F-DC hardware stays in your facility and is never returned to Fortinet. Because the 2601F-DC stores configuration data on non-field-replaceable solid-state media, Fortinet ships a replacement unit to you first, and you retain the failed chassis. This protects any data residency or regulatory requirement tied to the physical hardware.
No. The FC-10-FD261-301-02-36 is a Secure RMA service add-on only. It adds the no-return hardware replacement entitlement but does not include FortiCare telephone support, firmware updates, or portal access. You need a separate FortiCare Premium or FortiCare Elite subscription (e.g., FC-10-FD261-247-02-36) to cover technical support. Secure RMA is typically purchased alongside a FortiCare Premium or Elite contract.
Electronically. After your order is confirmed, Fortinet generates a license key that is sent to your registered contact email, usually within one business day. You activate it through the Fortinet Support Portal at support.fortinet.com by registering the key against your 2601F-DC serial number. No physical media or shipment is involved in activating the license.
Licensing is available worldwide. DataCenter360.ca ships electronic licenses to customers in any country. Only Fortinet hardware (the physical FortiGate appliance) is sold exclusively within Canada due to Fortinet’s authorized distributor territories. The FC-10-FD261-301-02-36 subscription license has no geographic restriction on purchase or activation.
You open a support case with Fortinet Technical Assistance to confirm the failure. Once the failure is confirmed and the Secure RMA entitlement is validated on your device’s serial number, Fortinet dispatches a replacement FortiGate 2601F-DC to your site. The failed unit remains at your location and is not required for return, preserving your chain of custody. Replacement timing follows the terms of your paired FortiCare support contract.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-2601F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD261-301-02-36 |
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