Fortinet FortiGate 3000F DC FortiCare Premium Support, 5-Year (FC-10-FD3K0-247-02-60)

SKU: FC-10-FD3K0-247-02-60

Original price was: CAD$155,894.35.Current price is: CAD$124,383.80.

Save:20%You save CAD$22679.53
FortiGate 3000F-DC 5-Year FortiCare Premium Support (FC-10-FD3K0-247-02-60) — 24×7 global support with 1-hour critical-issue response and advanced hardware replacement, delivered electronically worldwide.
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Product description

Running a FortiGate 3000F-DC in a data center environment means zero tolerance for slow support responses. This 5-year FortiCare Premium subscription (FC-10-FD3K0-247-02-60) secures continuous 24×7 global TAC access for the full five years, giving your network operations team a direct line to Fortinet engineers at any hour — with a one-hour SLA on critical issues and advanced hardware replacement as a standard entitlement, not an optional add-on.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier per-device support contract, targeting production systems that need around-the-clock coverage. For the FortiGate 3000F-DC, this contract provides:

  • 24x7x365 access to Fortinet’s global TAC across 20 regional centers and 1,900+ certified engineers
  • 1-hour response SLA for critical (Priority 1) issues; next business day for non-critical
  • Telephone support included — phone, email, and web case submission
  • Standard Advanced Replacement RMA — Fortinet ships a replacement unit before receiving the failed device
  • Eligibility for the optional Priority RMA add-on (same-day or 4-hour courier dispatch)
  • Full firmware access, security advisories, and asset management portal

FortiCare Support Tier Comparison

FC-10-FD3K0-247-02-60 is a FortiCare Premium contract. Compare the three per-device tiers available for the FortiGate 3000F-DC:

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware, tools & asset portal
Extended LTS support & Elite monitoring portal

Who This Contract Is For

The FortiGate 3000F-DC is a purpose-built data center chassis handling east-west traffic inspection, colocation perimeter enforcement, or high-throughput internet transit. At that scale, a next-business-day support response is not an acceptable SLA for a production outage. FortiCare Premium closes that gap: your NOC has a 1-hour critical response commitment backed by hardware logistics that send a replacement unit before you ship the failed chassis. The 5-year term eliminates annual renewal cycles and locks in pricing across the typical infrastructure refresh period for data center hardware, reducing procurement overhead over the contract’s life.

Activation and Delivery

FC-10-FD3K0-247-02-60 is a software entitlement. After purchase, DataCenter360.ca delivers the Fortinet contract registration information by email within 0 to 1 business days. Registration takes place on the Fortinet Support portal, linked to the FortiGate 3000F-DC’s serial number, and activates all Premium entitlements from that date forward — including firmware access, RMA priority, and TAC case routing. Nothing ships physically; no courier tracking required.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-FD3K0-247-02-60 here produces a clean contract chain: the subscription registers directly to your device serial number through Fortinet-authorized fulfillment, and your support cases route through the same global TAC network as any direct Fortinet purchase. A single 5-year transaction covers the device through its useful life without annual renewal risk or price uncertainty.

Can FC-10-FD3K0-247-02-60 be registered on a FortiGate other than the 3000F-DC?

No. This contract is device-specific and must be registered to a FortiGate 3000F-DC serial number on the Fortinet Support portal. If you need to transfer it to a different device, that requires approval from Fortinet or your authorized partner and is not guaranteed. Purchase the correct model-specific SKU from the start to avoid complications at registration.

Is this subscription available to organizations outside Canada?

Yes. FortiCare Premium is an electronic entitlement with no geographic restriction. DataCenter360.ca delivers the contract registration details by email to customers worldwide. Activation takes place on the Fortinet Support portal from any location, and support coverage is provided by Fortinet’s global TAC centers across all regions.

When does the 5-year term begin — at purchase or after an existing contract?

The start date is chosen during registration on the Fortinet Support portal. If the FortiGate 3000F-DC already carries an active FortiCare contract, you can co-term or stack this subscription to begin at expiry, extending coverage without a gap. Set the intended start date before completing registration, as it cannot be changed after activation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3000F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD3K0-247-02-60

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