Fortinet FortiGate 3000F DC FortiCare Premium to Elite Upgrade, 5-Year (FC-10-FD3K0-204-02-60)

SKU: FC-10-FD3K0-204-02-60

Original price was: CAD$38,973.59.Current price is: CAD$31,095.95.

Save:20%You save CAD$5669.88
FC-10-FD3K0-204-02-60 upgrades an active FortiCare Premium contract on the FortiGate 3000F-DC to FortiCare Elite for five years, cutting critical-issue response from one hour to fifteen minutes and adding extended LTS firmware access and Elite monitoring portal access.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

Running a FortiGate 3000F-DC at the data-center edge means your firewall sits directly in front of revenue-critical traffic. When a critical fault surfaces at 2 a.m., the one-hour response window of FortiCare Premium can leave too much on the table. FC-10-FD3K0-204-02-60 upgrades an existing Premium subscription on the 3000F-DC to FortiCare Elite for five years, trimming the critical-issue response SLA from one hour down to fifteen minutes and unlocking Elite-only firmware and monitoring tools.

What this upgrade covers

This is a term-matched upgrade, not a standalone support contract. It extends an existing FortiCare Premium agreement on the same FortiGate 3000F-DC unit to the Elite tier. FortiCare Premium must be active on the device before activation. Elite builds on Premium and adds three key capabilities:

  • Critical-issue response reduced to 15 minutes (from 1 hour under Premium)
  • Extended long-term stable (LTS) firmware branches, reducing exposure to forced version transitions
  • Access to the Fortinet Elite monitoring portal for device health visibility and alerting

FortiCare tier comparison

This product moves the FortiGate 3000F-DC into the FortiCare Elite tier. The table below summarizes how the three support tiers compare for FortiGate platforms:

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who upgrades to Elite

The FortiGate 3000F-DC is a high-throughput firewall designed for data-center perimeter and spine deployments. It commonly protects financial services workloads, healthcare infrastructure, and government backbones where a critical fault demands a response measured in minutes. FortiCare Elite is the appropriate support tier when your internal or external SLA requires sub-hour incident acknowledgement, access to stable firmware lines, and dedicated monitoring visibility.

Activation and delivery

FC-10-FD3K0-204-02-60 is a software license. DataCenter360.ca delivers the activation key electronically within 0-1 business days of order confirmation — no hardware is shipped. Activate through FortiCloud or directly on the FortiGate dashboard. The Elite upgrade takes effect from activation and runs for five years from the existing Premium contract start date, subject to Fortinet’s term-alignment policy.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with no geographic restriction on software licensing. This five-year upgrade ships electronically to any country. Purchasing the full five-year term in a single SKU avoids annual renewal overhead. If you need to confirm compatibility with your existing Premium contract term before ordering, submit a quote request with the device serial number and our team will verify alignment before processing.

Does FC-10-FD3K0-204-02-60 include FortiCare Premium, or does it require an existing contract?

This is an upgrade SKU only and does not include a FortiCare Premium subscription. Your FortiGate 3000F-DC must already have an active Premium contract before this upgrade can be applied. Fortinet’s licensing portal validates the Premium subscription on the device at activation time; if no qualifying Premium contract is found, the Elite upgrade cannot be applied. Purchase FortiCare Premium separately if it is not already in place on the device.

Is this license valid outside Canada?

Yes. FC-10-FD3K0-204-02-60 is a software-only license with no geographic restriction. DataCenter360.ca delivers activation keys electronically to any country. Whether the FortiGate 3000F-DC is deployed in a Canadian data center or at a site elsewhere, the Elite upgrade applies through Fortinet’s licensing portal in exactly the same way.

What is the key difference between FortiCare Premium and FortiCare Elite on the FortiGate 3000F-DC?

FortiCare Premium provides one-hour critical-issue response, telephone support, and advanced hardware replacement. FortiCare Elite retains all Premium features and adds a 15-minute critical-issue response SLA, access to extended LTS firmware branches that reduce forced upgrade risk, and the Elite monitoring portal for ongoing device health visibility. This upgrade is the only way to reach Elite-level SLAs without restarting the support term on the device.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3000F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD3K0-204-02-60

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