Fortinet FortiGate 3000F DC Secure RMA Service, 5-Year (FC-10-FD3K0-301-02-60)

A data center appliance like the FortiGate 3000F-DC stores configuration data on internal solid-state media. Under a standard RMA contract, returning a faulty unit means that media leaves the building — acceptable for most environments, but a non-starter for organizations bound by strict data-handling rules. The FC-10-FD3K0-301-02-60 Secure RMA Service changes the arrangement: when a covered unit fails, Fortinet ships an advance replacement and permanently waives the return requirement, keeping all configuration data within your physical premises for the full five-year coverage period.

What Secure RMA covers

Secure RMA is a hardware replacement entitlement layered on top of your FortiCare support contract. When a FortiGate 3000F-DC fails during the coverage term:

• Fortinet ships a replacement unit before receiving the faulty device back (advance replacement logistics).
• The defective unit does not need to be returned — it stays under your physical control.
• All data stored on internal media remains on-premises throughout the process.
• Coverage runs for five years from the activation date, aligning with long refresh cycles typical for high-end data center deployments.

Who needs it

The FortiGate 3000F-DC operates at the network core of large enterprises, government agencies, and carrier environments. Organizations in regulated industries — financial services, healthcare, defense contracting, and multi-tenant colocation — often face strict controls on where media can travel after a device failure. Secure RMA provides a Fortinet-supported path to hardware replacement that satisfies those controls without leaving a gap in coverage or requiring a security exception for the returns process.

Activation and delivery

The license is delivered electronically to any country within 0-1 business days of order confirmation. After purchase, register the key against your FortiGate 3000F-DC serial number through Fortinet Support (support.fortinet.com). Once registered, the Secure RMA entitlement appears in your asset record and remains active for the five-year term. No physical media is shipped and no geographic restrictions apply to the electronic delivery.

Support levels and what Secure RMA adds

Secure RMA overlays any FortiCare tier and modifies the hardware return step for the FortiGate 3000F-DC specifically. The table below summarizes the base-tier differences; Secure RMA changes how the RMA row works — the defective unit is retained rather than returned, regardless of which tier covers the device.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-FD3K0-301-02-60 subscription ships electronically to any country. Pricing is listed in Canadian dollars and most international payment methods are accepted at checkout. For a formal quote or questions about combining this service with an existing FortiCare contract on the same device, use the Request a Quote form.