Fortinet FortiGate 3001F FortiCare Premium Support, 3-Year (FC-10-F3K1F-247-02-36)

Three-year procurement cycles are standard for data centre and enterprise core infrastructure. Buying a FortiGate 3001F support contract that runs the same period as the hardware amortization schedule keeps renewals predictable and eliminates the administrative overhead of annual re-purchase. FC-10-F3K1F-247-02-36 locks in three years of FortiCare Premium for the FG-3001F — an appliance capable of 397 Gbps firewall throughput — giving the operations team a guaranteed one-hour response on P1 incidents, 24×7 telephone access to certified Fortinet engineers, and advanced hardware replacement throughout that window.

What FortiCare Premium covers

FortiCare Premium is the mid-tier per-device support plan, above the web-only Essential tier and below the 15-minute-response Elite tier. For the FortiGate 3001F, this three-year contract provides:

• 24x7x365 telephone and web-portal access to certified Fortinet engineers
• One-hour response SLA on P1 (critical) issues; next-business-day response for non-critical incidents
• Standard RMA with advanced replacement — a replacement unit is dispatched before the failed device is returned in most regions
• Priority RMA add-on eligible: faster hardware turnaround can be layered on if internal SLAs require it
• Firmware updates, online support tools, and asset-management portal access for the full three-year term

FortiCare tier comparison

This SKU covers the Premium tier. The table below shows how all three per-device FortiCare tiers compare for the FortiGate 3001F:

Who needs this SKU

The FortiGate 3001F is deployed at the core of large enterprise networks, carrier environments, and multi-tenant data centres. A three-year FortiCare Premium contract is appropriate for:

• IT teams with a three-year hardware refresh cycle who want support coverage aligned to the asset lifecycle, avoiding mid-cycle renewals
• Operations groups running 24×7 environments where telephone access to Fortinet engineers and a one-hour critical-issue SLA are baseline requirements
• Procurement teams that need a defined, predictable support cost over a standard capex cycle without committing to a five-year term

Activation and delivery

This is an electronic subscription with no physical goods shipped. After the order is confirmed, DataCenter360.ca delivers a Fortinet contract key for registration in the Fortinet Support Portal. The three-year term starts on the activation date. The contract can be applied to a 3001F currently under a shorter-term FortiCare plan — the new term queues immediately after the existing one expires with no gap in coverage. Delivery is available to customers in any country.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-F3K1F-247-02-36 is listed in the live catalog at the price shown — no back-order delays on a license key. For large or institutional purchases where procurement review is part of the process, the Request a Quote form is available for a negotiated price before committing. Keys are delivered within 0-1 business days of order confirmation.