Original price was: CAD$41,161.87.CAD$32,841.92Current price is: CAD$32,841.92.
When a FortiGate 3001F-DC anchors a data center edge or enterprise core, support response time directly affects mean time to recovery. The FC-10-FD3K1-284-02-12 is a 1-year FortiCare Elite contract for this device, giving your operations team a 15-minute SLA for critical issues, direct telephone access to Fortinet TAC engineers, and advanced hardware replacement.
FortiCare Elite is Fortinet’s highest per-device support tier. For the FortiGate 3001F-DC, this contract includes 15-minute critical-issue response (24x7x365), 2-business-hour non-critical response, advanced hardware replacement via Fortinet’s depot network, telephone support, the Elite monitoring portal with proactive device health insights, and 18-month extended end-of-engineering-support for selected LTS firmware releases.
This product covers the Elite tier for the FortiGate 3001F-DC.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3001F-DC is a high-throughput firewall for data center and carrier-grade deployments. The DC variant includes dual AC power supplies for hardware redundancy. FortiCare Elite suits teams where a P1 incident requires immediate vendor escalation, where internal or customer SLAs mandate documented 15-minute support response, or where long-term firmware stability is part of the change management policy.
This is an electronic license. DataCenter360.ca delivers the registration code by email within 0-1 business days of order confirmation. Activation is completed at support.fortinet.com by associating the contract with your FortiGate 3001F-DC serial number. The license applies worldwide regardless of the device’s physical location.
DataCenter360.ca is an authorized Fortinet Select Partner fulfilling FortiCare contracts electronically to customers in any country. For multi-device agreements or multi-year terms, use the quote form and include the serial number or expiring contract ID. Our team can confirm your current term’s expiry and time the renewal to avoid any gap in Elite coverage.
FortiCare Premium offers 1-hour critical-issue response and advanced hardware replacement. FortiCare Elite reduces the critical SLA to 15 minutes and adds the Elite monitoring portal with proactive device health insights and extended end-of-engineering-support for selected LTS firmware. For a high-throughput data center firewall, the faster escalation path and early-warning visibility are the main reasons organizations choose Elite over Premium.
Yes. FortiCare Elite is a per-device electronic contract tied to the unit’s serial number, not to a geographic region. You can purchase FC-10-FD3K1-284-02-12 through DataCenter360.ca and activate it on any FortiGate 3001F-DC, anywhere in the world. Fortinet’s TAC operates 24×7 across AMER, EMEA, and APAC regional centers.
Purchase a new FC-10-FD3K1-284-02-12 before the current term ends to maintain uninterrupted Elite coverage. Fortinet does not auto-renew contracts, and a lapse removes access to the 15-minute SLA and advanced RMA eligibility until a new term is activated. Contact DataCenter360.ca with your serial number or existing contract reference and we will coordinate the timing to avoid any gap.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K1-284-02-12 |
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