Fortinet FortiGate 3001F DC FortiCare Premium to Elite Upgrade, 3-Year (FC-10-FD3K1-204-02-36)

Operating a FortiGate 3001F DC at the data center edge means zero tolerance for slow incident resolution. This 3-year upgrade (FC-10-FD3K1-204-02-36) moves an existing FortiCare Premium subscription on the FortiGate 3001F DC to FortiCare Elite, activating the most stringent SLAs Fortinet provides for per-device support. It requires an active FortiCare Premium contract as a prerequisite and runs for three years from activation.

What the Upgrade Activates

FortiCare Elite replaces Premium’s one-hour critical-issue response window with a 15-minute commitment. Beyond response time, the upgrade adds access to the FortiCare Elite Portal, which delivers the Proactive Device Insights dashboard: a unified view of device health, firmware status, and security recommendations specific to your FortiGate 3001F DC. Elite also extends engineering support by 18 months for selected Long-Term Supported (LTS) firmware releases, giving data center teams additional flexibility around software lifecycle planning that Premium does not provide.

FortiCare Tier Comparison

This product moves your FortiGate 3001F DC from FortiCare Premium to FortiCare Elite. The table below shows how all three FortiCare tiers compare:

Who Needs This Upgrade

This SKU targets organizations running a FortiGate 3001F DC under FortiCare Premium who need tighter incident SLAs. Common buyers include data center operators running latency-sensitive workloads, enterprises with strict internal uptime agreements, and operations teams where a firewall outage carries direct revenue or compliance consequences. The 15-minute critical-issue response and the Elite Portal make this practical for any team that cannot afford to wait during an active incident.

Activation and Delivery

FC-10-FD3K1-204-02-36 is an electronic license delivered by email, typically within the same business day. You apply the upgrade through the FortiCare Support Portal or via the Fortinet CLI on the 3001F DC. No hardware is shipped. An active FortiCare Premium subscription on the same device is required at the time of activation.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and every order is placed directly through Fortinet’s partner channel. The FortiGate 3001F DC is a significant data center investment; keeping its support tier current is a straightforward way to protect it. Questions about upgrade eligibility, renewal timing, or combining this with a Priority RMA add-on can go to our team before you order.