Original price was: CAD$41,161.87.CAD$32,841.92Current price is: CAD$32,841.92.
At data center scale, a one-hour response to a P1 incident is not the same as a fifteen-minute one. FC-10-FD3K1-204-02-60 upgrades FortiCare Premium to Elite on a FortiGate 3001F DC for five years, committing Fortinet’s highest per-device support tier to a platform that rarely gets a second chance at uptime. This is not a separate contract layered on top of Premium — it replaces the Premium entitlement and applies from the moment the key is activated in the Fortinet Support Portal.
FortiCare Elite improves on Premium in three concrete areas:
Telephone support, standard RMA with advanced replacement, firmware access, Priority RMA add-on eligibility, and the Asset Management Portal all remain in place from the existing Premium tier.
This contract brings the FortiGate 3001F DC to Elite level. The table shows how the three per-device support tiers compare:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3001F DC is a data center firewall built for high-throughput environments — financial services, service providers, and enterprise network cores where downtime carries real cost. If the device protects critical infrastructure, processes regulated data, or sits at the edge of a high-availability topology, the 15-minute Elite SLA closes the gap that a 1-hour Premium window leaves open. Organizations holding the device on a long-term stable firmware release gain an additional reason to upgrade: the 18-month E-EoES window keeps that release supported well past the standard engineering cutoff date.
This contract is fulfilled electronically. After purchase, Fortinet delivers the upgrade key to the registered email address — no hardware ships. Activate through the Fortinet Support Portal by applying the key to the existing FortiCare Premium registration for the 3001F DC. The five-year Elite term begins on the activation date, not the purchase date.
DataCenter360.ca is an authorized Fortinet Select Partner. FortiCare contracts ship electronically and are available to customers worldwide. Purchase confirmation typically arrives same business day. For organizations upgrading support across multiple high-end FortiGate appliances, contact DataCenter360.ca for volume assistance and to align contract end dates.
Yes. FC-10-FD3K1-204-02-60 is an upgrade SKU, not a standalone FortiCare Elite contract. The FortiGate 3001F DC must have an active FortiCare Premium subscription in the Fortinet Support Portal before the upgrade key can be applied. Contact DataCenter360.ca if you need to confirm or renew your Premium entitlement first.
Yes. Fortinet’s proactive device insights portal is available for FortiGate hardware, including the 3001F DC. Once the Elite upgrade is activated, the portal provides device health status, firmware recommendations, and security posture insights tied to the registered appliance.
Yes. FortiCare contracts are electronic and carry no geographic restriction — this SKU is available to organizations worldwide. DataCenter360.ca delivers the upgrade key electronically to any country. Only physical Fortinet hardware shipments are limited to Canada.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K1-204-02-60 |
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