Fortinet FortiGate 3001F DC Secure RMA Service, 3-Year (FC-10-FD3K1-301-02-36)

When a FortiGate-3001F-DC fails in a regulated or classified environment, returning the appliance to the manufacturer is often not permitted. Configuration data persists on non-field-replaceable solid-state media inside the chassis, and many organizations cannot allow those components to leave the building. The FC-10-FD3K1-301-02-36 addresses this directly: a 3-year Fortinet Secure RMA contract that delivers a replacement unit and waives the return of the defective hardware.

What This Contract Covers

Secure RMA removes the standard return obligation from Fortinet’s RMA process. When a hardware failure occurs during the 3-year term, Fortinet ships an advanced replacement to your site. The defective FortiGate-3001F-DC remains in your custody. This is the manufacturer-defined path for environments governed by data-residency requirements, defense or government mandates, or internal policies that prohibit physical media from leaving controlled premises.

Who Needs It

This contract suits data centre operators, MSSPs, and enterprise security teams running FortiGate-3001F-DC appliances under formal data-handling requirements. It is not a standalone support plan: Secure RMA activates alongside an existing FortiCare Premium or Elite contract on the same device. FortiCare Essential customers are not eligible for Priority or Secure RMA add-ons.

FortiCare Support Levels: RMA at Each Tier

The table below summarizes hardware RMA behavior across Fortinet’s per-device support tiers. Secure RMA applies to devices covered by Premium or Elite.

Activation and Delivery

This is an electronic service contract. Fortinet registers Secure RMA coverage against the FortiGate-3001F-DC serial number on file. No physical shipment is required at activation. Coverage is available to organizations worldwide — licensing carries no geographic restriction and is not limited to Canada.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet’s service activation systems. For a Secure RMA contract tied to a data centre appliance at this price point, correct serial number registration matters — coverage must align with the active FortiCare contract on that device. Our team confirms the activation details before closing the order. Questions on term alignment, renewal timing, or the current FortiCare tier on your device are welcome before purchase. Orders are fulfilled electronically, worldwide.