Original price was: CAD$32,511.57.CAD$25,940.08Current price is: CAD$25,940.08.
When an active security incident hits a FortiGate 3201F, a one-hour response window is not fast enough. The FC-10-F32F1-204-02-36 closes that gap by upgrading an existing FortiCare Premium subscription to Elite, reducing the critical-issue SLA to 15 minutes and unlocking the Elite monitoring portal plus 18-month extended LTS coverage for a 3-year term.
This is a top-up applied to an active FortiCare Premium contract on a single FortiGate 3201F device. Activating it elevates the following compared to Premium:
Advanced hardware replacement RMA, Priority and Secure RMA add-on eligibility, firmware updates, the Asset Management Portal, and 24×7 telephone support all carry over from the underlying Premium contract.
This SKU fits teams that already hold FortiCare Premium for a FortiGate 3201F and need to tighten support SLAs. Financial services firms, carriers, and enterprise data-center operators running the 3201F as a perimeter or core device are the primary buyers. Fortinet requires Premium to be active on the device before registering this upgrade; if no Premium is active, a standalone FortiCare Elite SKU is the correct path instead.
This upgrade delivers Elite-tier coverage. The table below shows the key differences between the three per-device FortiCare tiers on the criteria most relevant to high-end deployments.
| FortiCare Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FC-10-F32F1-204-02-36 is a virtual license delivered electronically, worldwide, within 0-1 business days. Registration is completed through the Fortinet Support Portal (support.fortinet.com) against the FortiGate 3201F device serial number. The upgrade co-terminates with the underlying Premium contract at the end of the 3-year term.
DataCenter360.ca is an authorized Fortinet Select Partner with the complete FortiGate 3201F service portfolio. Whether you need standalone Premium, standalone Elite, or this Premium-to-Elite top-up, orders fulfill electronically to any country with no geographic restriction on licensing. Contact us before ordering if you need help confirming your device’s current FortiCare registration status.
This is an upgrade only, not a bundle. FC-10-F32F1-204-02-36 requires an active FortiCare Premium subscription already registered on the FortiGate 3201F. If Premium is not active on your device, you will need to purchase standalone FortiCare Premium first, or order a standalone FortiCare Elite SKU instead.
The Elite monitoring portal, also called Proactive Device Insights, gives FortiGate administrators a unified view of device health, configuration recommendations, and security posture. It is exclusive to FortiCare Elite subscribers on FortiGate hardware and is not available under Essential or Premium tiers.
Yes. FortiCare is a software license with no geographic restriction. DataCenter360.ca delivers FC-10-F32F1-204-02-36 electronically to any country. The license registers in the Fortinet Support Portal against your device serial number, regardless of where the hardware is physically located.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3201F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F32F1-204-02-36 |
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