Fortinet FortiGate 3201F 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-F32F1-212-02-36)

SKU: FC-10-F32F1-212-02-36

Original price was: CAD$142,709.42.Current price is: CAD$113,863.90.

Save:20%You save CAD$20811.06
The FC-10-F32F1-212-02-36 is a 3-year 4-Hour Hardware & Onsite Priority RMA service for the Fortinet FortiGate 3201F, dispatching a courier replacement and on-site engineer within four hours of a confirmed hardware failure. Electronic delivery worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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Product description

The FortiGate 3201F runs at the core of large enterprise and service-provider networks. Hardware failure at that scale is not a wait-until-morning situation. This 3-year service (FC-10-F32F1-212-02-36) commits Fortinet to delivering a replacement unit by courier and dispatching an on-site engineer to your facility within four hours of confirming the exchange, covering weekends and public holidays.

What This Service Covers

The -212- code is Fortinet’s most comprehensive Priority RMA option. On a confirmed hardware failure, a replacement FortiGate 3201F arrives by courier within four hours. A certified engineer then racks and cables the replacement and takes the defective unit away if requested. This service requires an active FortiCare Premium or Elite contract on the same device; it cannot be added to Essential.

FortiCare Tier Comparison

Priority RMA add-ons are available only at Premium and Elite levels. The table shows where this service fits.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This

Organizations running the 3201F in carrier-grade perimeters, multi-tenant security services, or large-campus cores with sub-minute failover expectations cannot rely on next-business-day replacement alone. This add-on is designed for environments where local IT staff cannot perform rack-level replacement on this class of appliance, or where RTO requirements simply do not permit it.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically, typically within one business day. The key registers in the Fortinet Support Portal against your device serial number, activating 4-hour courier and on-site engineer coverage immediately. The 3-year term starts at registration. Because this is an electronic service contract, it is available worldwide with no freight or customs delays.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with direct access to Fortinet’s licensing systems. If you need to align this 3-year coverage period with an existing FortiCare Premium or Elite contract expiry, contact us before ordering. Reference FC-10-F32F1-212-02-36 on the quote form and we will confirm compatibility and coverage dates.

Frequently Asked Questions

Does this service work with FortiCare Essential?
No. Priority RMA add-ons require an active FortiCare Premium or Elite contract on the FortiGate 3201F. Essential customers receive return-and-replace RMA only and cannot add Priority RMA options.

Is the 4-hour response available on weekends and holidays?
Yes. Fortinet Priority RMA coverage includes weekends and public holidays, unlike the standard next-business-day RMA included with Premium and Elite base contracts.

Can this service be purchased worldwide?
The registration key ships electronically to any country. Physical on-site engineer availability depends on Fortinet’s country-level service coverage; confirm availability in your region before purchasing if on-site dispatch is a firm requirement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3201F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F32F1-212-02-36

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