Fortinet FortiGate 3100D Managed NOC Service, 1-Year (FC-10-03100-660-02-12)

Managing a high-availability enterprise firewall around the clock demands dedicated staff and deep FortiOS expertise. FC-10-03100-660-02-12 addresses that directly: it transfers day-to-day operations of the FortiGate 3100D to Fortinet’s own Network Operations Center, available 24 hours a day, every day of the year.

What this service covers

Under this 1-year subscription, Fortinet NOC engineers take operational responsibility for the FortiGate 3100D. Covered tasks include initial device setup, ongoing network change management, and policy change management. When your organization needs a firewall rule updated, a new segment added, or a routing change applied, the NOC team handles the request. The service runs on Fortinet’s own platform expertise, not a third-party integrator layer.

Who this service suits

Managed FortiGate Service fits large enterprises running FortiGate 3100D hardware at data center or campus core, where security operations teams prefer to focus internal staff on higher-level architecture rather than device administration. It is also common at sites with strict uptime requirements where 24×7 managed coverage from Fortinet specialists closes the gaps that shift scheduling cannot. Organizations experiencing rapid network growth, where policy and configuration changes happen frequently, also benefit from dedicated operational support at this level.

What 24×7 NOC coverage means in practice

This is an active operational contract, not a break/fix support contract. Fortinet NOC engineers monitor and operate the device continuously. Configuration and policy changes are applied by Fortinet staff under your direction. Coverage spans nights, weekends, and public holidays without staffing surcharges or escalation delays. If your organization also holds a FortiCare support contract for the 3100D, the two services complement each other: FortiCare handles reactive support and hardware RMA, while the NOC service handles routine operations and change management.

Activation and delivery

FC-10-03100-660-02-12 is an electronic subscription. Fortinet provisions the service to the registered FortiGate 3100D serial number after purchase. No physical hardware ships. The 1-year term begins from the activation date, and delivery typically completes within one business day of order confirmation.

Buying from DataCenter360.ca

DataCenter360.ca holds authorized Fortinet Select Partner status, which means purchases are validated through Fortinet’s official partner channel. Orders for this service are confirmed without a lengthy quote cycle for standard 1-year terms. For organizations evaluating multi-year terms or purchasing the service alongside FortiCare, the team can assist with consolidated ordering and provisioning guidance.