Original price was: CAD$21,389.78.CAD$17,066.31Current price is: CAD$17,066.31.
When a FortiGate 3100D anchors a data center edge or high-capacity VPN aggregation point, a lapsed support contract creates a real operational gap. FC-10-03100-247-02-12 renews FortiCare Premium for one year, keeping a direct line to Fortinet’s TAC engineers open and Advanced Replacement hardware RMA active throughout the coverage period.
FortiCare Premium is Fortinet’s mid-tier per-device support option, positioned above Essential and below Elite. For the FortiGate 3100D it provides:
This SKU delivers FortiCare Premium. The table below shows how Essential, Premium, and Elite compare for FortiGate devices:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3100D reached its End of Order Date in April 2023, but Fortinet extends support through April 2028. Organizations still operating 3100D units — whether managing high-throughput perimeter security, large-scale SSL VPN, or multi-tenant segmentation — should keep FortiCare Premium active to retain firmware patch access and direct TAC escalation paths. Letting coverage lapse eliminates both, which adds risk without reducing hardware complexity.
FC-10-03100-247-02-12 is a digital entitlement. DataCenter360.ca sends activation details by email within 0–1 business days of purchase. The contract registers against the FortiGate 3100D serial number through the Fortinet Support Portal, extending the coverage window immediately. No physical shipment is involved, and delivery is available to any country worldwide.
DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare renewals to Canadian and international customers. Orders are confirmed the same business day and contracts activate cleanly against registered serial numbers — without distributor routing or potential gray-market complications. Contact the team for volume pricing on multiple devices or multi-year terms.
FortiCare Essential provides web-only support with next-business-day response and basic Return-and-Replace RMA. FortiCare Premium adds 24×7 telephone access to TAC engineers, a 1-hour critical-issue SLA, and Advanced Replacement RMA — Fortinet ships a replacement unit before retrieving the failed hardware. For a high-throughput device like the 3100D, the faster response time and proactive hardware replacement process are the main reasons to choose Premium.
Yes. The End of Order Date (April 2023) stopped new hardware sales, but Fortinet’s Last Service Extension Date (April 2027) allows support contract renewals through that window, and the End of Support Date (April 2028) is when active engineering support ends entirely. This SKU is designed for that renewal period. Confirm your current contract expiry and your unit’s serial number before ordering to ensure the registration goes through without delays.
This is an electronic entitlement with no physical shipment. DataCenter360.ca delivers the activation key or registration link by email within 0–1 business days. The contract then activates immediately upon registration in the Fortinet Support Portal. Delivery is available worldwide — the service applies to any country where the FortiGate 3100D is installed.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3100D |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2023-04-16 |
| Last Service Extension Date (LSED) | 2027-04-16 |
| End of Support Date (EOS) | 2028-04-16 |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-03100-247-02-12 |
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