Fortinet FortiSwitch T1024E FortiCare Elite Support, 1-Year (FC-10-T1E24-284-02-12)

Keeping a 24-port 10GE data center switch online is not optional. FC-10-T1E24-284-02-12 attaches one year of FortiCare Elite Support to the FortiSwitch T1024E, giving your team direct access to Fortinet TAC engineers around the clock and a committed 4-hour onsite response if hardware ever needs replacing. For organizations that want to evaluate coverage before committing to a longer term, the 1-year contract is the right starting point.

What it covers

FortiCare Elite Support under FC-10-T1E24-284-02-12 covers the FS-T1024E hardware unit for 12 months from activation. Included services are 24×7 telephone and web case access to Fortinet TAC, advance hardware replacement with a 4-hour onsite response SLA, and proactive firmware upgrade alerts so you know when a relevant release is available. This contract does not include FortiGuard threat-intelligence subscriptions; those require separate SKUs and renew independently.

Who needs it

The FS-T1024E is a data center-class switch built for spine or aggregation roles, where unplanned downtime carries significant cost. FortiCare Elite is the right fit for teams that run the switch in a production environment, operate outside normal business hours, or carry SLA obligations to end users that cannot absorb next-business-day RMA delays. Organizations that already hold FortiCare Premium and want to upgrade to the 4-hour onsite RMA tier should purchase this contract and allow it to supersede the existing coverage.

Activation & delivery

FC-10-T1E24-284-02-12 is an electronic license. After your order is confirmed, Fortinet delivers the registration code by email. You apply it in the Fortinet Support portal against the FS-T1024E serial number, and coverage begins on the activation date. No hardware ships. Delivery works the same way regardless of where your organization is located, making this SKU available to buyers worldwide.

One service vs the bundle

FC-10-T1E24-284-02-12 covers support only. If your FS-T1024E deployment also requires FortiGuard security services, those must be added as separate line items. Buying support and security intelligence as distinct SKUs gives procurement teams flexibility to align each renewal date to its own budget cycle, rather than forcing both to expire simultaneously.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. For teams that want to trial FortiCare Elite coverage before committing to a multi-year term, purchasing FC-10-T1E24-284-02-12 directly lets you validate the support tier against your internal requirements within a single budget year. Orders are processed electronically and fulfilled as registration codes with no lead-time delays. Contact us to confirm compatibility with any existing coverage on your FS-T1024E serial number before purchasing.

Frequently asked questions