Fortinet FortiSwitch T1024E FortiCare Elite Support, 5-Year (FC-10-T1E24-284-02-60)

FC-10-T1E24-284-02-60 is the maximum-term FortiCare Elite contract for the FortiSwitch T1024E, providing five full years of priority support without a single renewal action required. For data center operators who plan infrastructure on a 5-year depreciation schedule, this contract aligns support coverage with the hardware lifecycle from day one and eliminates four separate renewal events that could each result in a coverage gap.

What it covers

FC-10-T1E24-284-02-60 provides 60 months of FortiCare Elite Support on the FS-T1024E, activated from the registration date. Services included are 24×7 TAC access by phone and web case, advance hardware replacement with a 4-hour onsite response SLA, and proactive notification when Fortinet releases firmware updates relevant to the T1024E platform. FortiGuard security subscriptions are not included and must be sourced separately.

Who needs it

The FS-T1024E is a 24-port 10GE SFP+ switch with 4x 40GE QSFP+ uplinks designed for data center aggregation and spine roles. A 5-year support term is most appropriate for organizations that treat switching infrastructure as a long-term capital investment: government and public-sector entities with multi-year procurement windows, enterprise data centers with established hardware depreciation schedules, and managed service providers that standardize support contracts to match customer SLAs over multiple years. The 4-hour onsite RMA SLA included in Elite means that even late in the 5-year window, hardware failures receive the same priority response as on day one.

Activation & delivery

FC-10-T1E24-284-02-60 is an electronic license delivered by email as a Fortinet registration code. Register it against the FS-T1024E serial number in the Fortinet Support portal to begin the 60-month term. No hardware is shipped and no geographic restriction applies to delivery, so buyers anywhere in the world receive the code and activate coverage in the same way.

One service vs the bundle

This contract covers support entitlements exclusively: TAC, hardware replacement, and firmware alerts. FortiGuard security feeds are a separate purchase. Because the two service types renew on independent schedules, buying them as separate SKUs lets each align to its own budget cycle. If your organization needs both, identify the correct FortiGuard SKU for the FS-T1024E and order it alongside FC-10-T1E24-284-02-60.

Buying from DataCenter360.ca

A 5-year term through DataCenter360.ca consolidates maximum FortiCare Elite coverage into a single purchase and pricing event. DataCenter360.ca is an authorized Fortinet Select Partner and can verify your FS-T1024E serial number status before order processing to ensure the 5-year term activates cleanly with no overlap or gap from any prior contract. Electronic fulfillment means the registration code arrives promptly and is not dependent on shipping logistics, making this the most straightforward path to locking in long-term coverage for mission-critical switching infrastructure.

Frequently asked questions