Fortinet FortiSwitch-T1024E FortiCare Premium, 5-Year (FC-10-T1E24-247-02-60)

SKU: FC-10-T1E24-247-02-60

Original price was: CAD$10,018.66.Current price is: CAD$7,909.47.

Save:21%You save CAD$1476.63
Five-year FortiCare Premium for the FortiSwitch-T1024E (FC-10-T1E24-247-02-60): 24/7 priority telephone support, 1-hour critical-issue response, and advanced hardware replacement covering the full operational lifecycle of your 24-port multi-speed TOR switch.
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Product description

Five-year FortiCare Premium for the FortiSwitch-T1024E (FC-10-T1E24-247-02-60) is the lowest per-year cost option and the simplest way to cover the switch for its full operational lifecycle. One contract, one renewal cycle, continuous 24/7 premium support throughout.

Ports 24x 10G/5G/2.5G/1G/100M BASE-T + 2x 100G/40G QSFP28/QSFP+
Switching Capacity 880 Gbps
Forwarding Throughput 1,309 Mpps
Latency ~1 µs
MAC Table 64K entries
VLANs 4,096
Memory / Storage 8GB DDR4 / 8GB SSD
Power Supply Dual hot-swap AC, 128W max
Form Factor 1RU, front-to-back airflow

What FortiCare Premium Covers

FortiCare Premium on the FortiSwitch-T1024E activates four support capabilities Fortinet’s Essential tier does not include:

  • 24-hour telephone access to Fortinet technical engineers, 7 days a week
  • 1-hour response SLA for severity-1 (critical) incidents
  • Advanced hardware replacement: Fortinet ships a replacement unit before receiving the defective one, targeting next-business-day delivery
  • Eligibility to add Priority RMA options (4-hour hardware delivery or onsite engineer)

Firmware updates, security advisories, and portal tools are included at all FortiCare tiers. The table below shows where Premium sits relative to Essential and Elite:

Essential Premium Elite
Critical-issue response Next business day 1-hour SLA 1-hour SLA
Telephone support (24×7)
Advanced hardware replacement
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who This Licence Suits

Any team running the FortiSwitch-T1024E as an active top-of-rack or distribution layer switch should consider FortiCare Premium before the unit goes into production. At 880 Gbps of switching capacity with ~1µs latency, this switch sits in a critical path — a fault without advance replacement authorization means unplanned downtime. Data centers, colocation providers, and enterprise IT teams that can’t afford a next-week resolution timeline are the natural fit.

Activation and Delivery

This is an electronic contract. After purchase, you receive an entitlement key via email — typically within one business day. Register it in the Fortinet Support Portal (support.fortinet.com), bind it to your FortiSwitch-T1024E’s serial number, and coverage is active. No hardware shipment, no customs, no installation. The 5 years term begins on the activation date.

Choosing Your Term

The 5-year term is the longest available for FortiCare Premium on the FortiSwitch-T1024E. If you prefer shorter commitment cycles, 1-year and 3-year options are listed in the upsell section. FortiCare Essential is also available if you need only firmware access and web-based support without the 1-hour SLA or telephone engineer access.

Buying from DataCenter360.ca

DataCenter360.ca offers authorized FortiCare contracts with same-business-day electronic delivery. The 5-year Premium term (FC-10-T1E24-247-02-60) is the set-it-and-forget-it option for your FortiSwitch-T1024E: one purchase, five years of 24/7 premium support. Questions before ordering? Reach us directly through the site.

Frequently Asked Questions

What does FortiCare Premium include for the FortiSwitch-T1024E?

FortiCare Premium adds 24/7 telephone support, a 1-hour critical-issue response SLA, and advanced hardware replacement to the base FortiCare capabilities. Firmware updates, security advisories, and the Fortinet Support Portal are available at all tiers.

What is the advantage of a 5-year FortiCare Premium contract?

Five years locks in the lowest per-year cost for Premium support and eliminates four renewal events over the contract period. It’s the right choice when the switch is expected to stay in production for five or more years and when simplifying vendor contract management is a priority.

How is this contract delivered after purchase?

After your order is processed, you receive an entitlement key by email, normally within one business day. Log in to support.fortinet.com, register the key against your FortiSwitch-T1024E’s serial number, and the 5 years coverage period starts immediately. No physical product ships.

Can I add Priority RMA on top of FortiCare Premium?

Yes. FortiCare Premium makes the T1024E eligible for optional Priority RMA add-ons — either 4-hour hardware delivery (FC-10-T1E24-211) or 4-hour hardware plus onsite engineer (FC-10-T1E24-212). These are separate SKUs and require an active Premium contract.

What is the difference between FortiCare Essential and FortiCare Premium for FortiSwitch?

Essential provides web-based support access, firmware downloads, and security advisories. Premium adds 24/7 telephone access to a Fortinet engineer, a 1-hour response SLA for critical issues, and advanced hardware replacement (ship-first logistics). For switches in production environments, Premium is the standard recommendation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-T1E24-247-02-60

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