Fortinet FortiSwitch-T1024E FortiCare Premium, 3-Year (FC-10-T1E24-247-02-36)

SKU: FC-10-T1E24-247-02-36

Original price was: CAD$6,011.19.Current price is: CAD$4,796.17.

Save:20%You save CAD$850.63
Three years of FortiCare Premium for the FortiSwitch-T1024E (FC-10-T1E24-247-02-36): 24/7 priority telephone support, 1-hour critical-issue response SLA, and advanced next-business-day hardware replacement locked in for three years of predictable data center operations.
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Product description

Three years is a realistic planning horizon for data center infrastructure, and FortiCare Premium on the FortiSwitch-T1024E (FC-10-T1E24-247-02-36) locks in 24/7 engineer access, a 1-hour response SLA, and ship-first hardware replacement for that entire period. You get budget certainty and your ops team gets one less renewal to track each year.

Ports 24x 10G/5G/2.5G/1G/100M BASE-T + 2x 100G/40G QSFP28/QSFP+
Switching Capacity 880 Gbps
Forwarding Throughput 1,309 Mpps
Latency ~1 µs
MAC Table 64K entries
VLANs 4,096
Memory / Storage 8GB DDR4 / 8GB SSD
Power Supply Dual hot-swap AC, 128W max
Form Factor 1RU, front-to-back airflow

What FortiCare Premium Covers

FortiCare Premium on the FortiSwitch-T1024E activates four support capabilities Fortinet’s Essential tier does not include:

  • 24-hour telephone access to Fortinet technical engineers, 7 days a week
  • 1-hour response SLA for severity-1 (critical) incidents
  • Advanced hardware replacement: Fortinet ships a replacement unit before receiving the defective one, targeting next-business-day delivery
  • Eligibility to add Priority RMA options (4-hour hardware delivery or onsite engineer)

Firmware updates, security advisories, and portal tools are included at all FortiCare tiers. The table below shows where Premium sits relative to Essential and Elite:

Essential Premium Elite
Critical-issue response Next business day 1-hour SLA 1-hour SLA
Telephone support (24×7)
Advanced hardware replacement
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who This Licence Suits

Any team running the FortiSwitch-T1024E as an active top-of-rack or distribution layer switch should consider FortiCare Premium before the unit goes into production. At 880 Gbps of switching capacity with ~1µs latency, this switch sits in a critical path — a fault without advance replacement authorization means unplanned downtime. Data centers, colocation providers, and enterprise IT teams that can’t afford a next-week resolution timeline are the natural fit.

Activation and Delivery

This is an electronic contract. After purchase, you receive an entitlement key via email — typically within one business day. Register it in the Fortinet Support Portal (support.fortinet.com), bind it to your FortiSwitch-T1024E’s serial number, and coverage is active. No hardware shipment, no customs, no installation. The 3 years term begins on the activation date.

Choosing Your Term

Other term options for the same FortiCare Premium coverage are available in 1-year and 5-year contracts — listed in the upsell section on this page. If your organization does not need 24/7 telephone support, FortiCare Essential is the alternative; it includes firmware, security advisories, and web support without the phone line or 1-hour SLA.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca provides FortiCare contracts with direct electronic delivery. The 3-year Premium term for the FortiSwitch-T1024E (FC-10-T1E24-247-02-36) eliminates three separate renewal windows and keeps your coverage current without gaps. Order today and receive your activation key within one business day.

Frequently Asked Questions

What does FortiCare Premium include for the FortiSwitch-T1024E?

FortiCare Premium adds 24/7 telephone support, a 1-hour critical-issue response SLA, and advanced hardware replacement to the base FortiCare capabilities. Firmware updates, security advisories, and the Fortinet Support Portal are available at all tiers.

Why choose a 3-year FortiCare Premium term?

Three years aligns well with standard equipment refresh cycles and gives you a stable support budget for that period. You avoid two separate annual renewal windows and the cost per year is lower than the 1-year rate. The 5-year term goes further if the hardware refresh horizon is longer.

How is this contract delivered after purchase?

After your order is processed, you receive an entitlement key by email, normally within one business day. Log in to support.fortinet.com, register the key against your FortiSwitch-T1024E’s serial number, and the 3 years coverage period starts immediately. No physical product ships.

Can I add Priority RMA on top of FortiCare Premium?

Yes. FortiCare Premium makes the T1024E eligible for optional Priority RMA add-ons — either 4-hour hardware delivery (FC-10-T1E24-211) or 4-hour hardware plus onsite engineer (FC-10-T1E24-212). These are separate SKUs and require an active Premium contract.

What is the difference between FortiCare Essential and FortiCare Premium for FortiSwitch?

Essential provides web-based support access, firmware downloads, and security advisories. Premium adds 24/7 telephone access to a Fortinet engineer, a 1-hour response SLA for critical issues, and advanced hardware replacement (ship-first logistics). For switches in production environments, Premium is the standard recommendation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-T1E24-247-02-36

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