Fortinet FortiSwitch T1024E FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-T1E24-314-02-36)

SKU: FC-10-T1E24-314-02-36

Original price was: CAD$2,904.23.Current price is: CAD$2,367.58.

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FC-10-T1E24-314-02-36 delivers 3 years of FortiCare Essential Support for the FortiSwitch T1024E, including firmware access, Fortinet online tools, next-business-day critical-issue response, and return-and-replace RMA, via worldwide electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

Three years of support coverage in a single purchase removes the annual renewal cycle for a full planning period and locks in FortiCare Essential entitlements across the mid-point of the T1024E’s operational life. FC-10-T1E24-314-02-36 is a practical choice for teams that want budget predictability on a 3-year capital expense horizon without stepping up to a premium response tier.

What it covers

FortiCare Essential for the FortiSwitch T1024E includes firmware and feature-release access, Fortinet’s online troubleshooting tools and asset portal, a next-business-day response SLA for critical issues, and a return-and-replace RMA program covering hardware failures throughout the 3-year term. Telephone support and advance hardware replacement are not part of Essential; they require upgrading to Premium or Elite.

Who needs it

The 3-year term suits organizations where the FortiSwitch T1024E is a stable infrastructure component and the internal team handles most escalations without needing Fortinet telephone access. It eliminates the administrative work of three separate annual renewals, reduces the risk of a coverage gap caused by a missed renewal window, and fits naturally into capital-expense budgets that plan on a 3-year technology cycle. Organizations that evaluate hardware refresh on a 3-year schedule particularly benefit from aligning support expiry to that same horizon.

Activation & delivery

FC-10-T1E24-314-02-36 is an electronic license delivered worldwide. The contract is issued against the FS-T1024E serial number registered in the Fortinet Support Portal and activates from the contract start date. No physical media ships. This SKU is renewal-only and applies only to FortiSwitch T1024E units already in service; it cannot be combined with a new hardware purchase as an initial support contract.

One service vs the bundle

Over a 3-year term, understanding what Essential includes and excludes is important for matching coverage to operational requirements. The table below compares Essential to Premium and Elite across the features most relevant to long-running switch deployments. If the next-business-day response SLA is acceptable through the planning period, Essential delivers the most cost-efficient baseline for maintaining a supported and RMA-eligible T1024E.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and carries FC-10-T1E24-314-02-36 in stock. Orders are fulfilled electronically with worldwide delivery. If your organization is consolidating renewals for several FortiSwitch T1024E units, we can process all units under a single purchase order so all license keys arrive together, simplifying your support-portal administration. Reach out before placing the order and we will coordinate the multi-unit request.

Frequently asked questions

Does a 3-year Essential contract provide different entitlements than three consecutive 1-year contracts?
No. The support entitlements under FortiCare Essential are the same regardless of term length. FC-10-T1E24-314-02-36 provides the identical firmware access, online tools, RMA coverage, and next-business-day SLA as three successive 1-year FC-10-T1E24-314-02-12 contracts, consolidated into a single purchase.
Is FC-10-T1E24-314-02-36 a renewal-only SKU?
Yes. This 3-year contract applies only to FortiSwitch T1024E units already in service and registered with Fortinet. It cannot be used as the initial support contract for a new hardware purchase.
What critical-issue response time does Essential guarantee over the 3-year term?
FortiCare Essential targets a next-business-day response for critical cases logged through Fortinet’s support portal, consistently throughout the contract term. If a 1-hour or 15-minute SLA is required, consider FortiCare Premium or Elite when renewing.
Does the 3-year contract include hardware RMA throughout the full term?
Yes. Return-and-replace RMA for the FS-T1024E is included for all 36 months of the contract. If the unit fails during that period, Fortinet accepts the return and ships a replacement once the faulty unit is received. Advance replacement requires Premium or Elite.
Can I upgrade to a higher FortiCare tier after purchasing this 3-year contract?
Fortinet supports in-term upgrades from Essential to Premium or Elite. Contact DataCenter360.ca for an upgrade quote; the cost is calculated against the remaining value of the active Essential term so you pay only the difference.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-T1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-T1E24-314-02-36

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