Fortinet FortiGate 1000D FortiCare Premium Support, 1-Year (FC-10-01006-247-02-12)

Your FortiGate 1000D is a proven enterprise firewall, and keeping its support contract active preserves access to Fortinet TAC engineers, ongoing firmware releases, and replacement hardware when the need arises. This one-year FortiCare Premium subscription (FC-10-01006-247-02-12) renews those entitlements directly on the deployed FG-1000D without touching your existing configuration.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier in Fortinet’s three-level support structure. For the FG-1000D it provides:

• 24×7 telephone and online support with a 1-hour response target for critical issues
• Advanced hardware replacement — a replacement unit ships before you return the failed appliance
• Eligibility to layer on Priority RMA for next-business-day or 4-hour on-site coverage
• Full access to the Fortinet Support Portal, firmware updates, and software utilities

The table below summarizes where Premium sits in the FortiCare lineup:

Who Needs This

The FG-1000D reached end-of-sale, but many organizations continue operating it in branch offices, secondary data centres, or as a transition platform during a hardware refresh. FortiCare Premium makes sense when:

• Your team requires Fortinet TAC phone access rather than the ticket-only response of Essential
• You carry physical infrastructure and need guaranteed replacement hardware, not just return-and-wait
• Internal or regulatory policy requires an active vendor support contract on every firewall in scope
• A migration is underway and the FG-1000D needs coverage for the interim period

Activation & Delivery

FC-10-01006-247-02-12 is a software entitlement. After payment, DataCenter360.ca sends the Fortinet license key by email, typically the same business day. Activation takes a few minutes inside the FortiGate dashboard under System > FortiGuard, or through the Fortinet Support Portal at support.fortinet.com. No hardware shipment is involved.

One Service vs a Full Bundle

This SKU covers support and RMA only. FortiGuard security subscriptions — antivirus, IPS, web filtering, application control — are separate purchases and are not bundled here. If the FG-1000D still handles active security inspection, pairing FortiCare Premium with individual FortiGuard licenses, or considering the UTP or Enterprise subscription bundles, may be a cleaner approach. Those bundles combine FortiCare with the full FortiGuard stack in a single annual SKU.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner supplying hardware and licensing through Fortinet’s authorized North American distribution channel. Support renewals like this one are processed on a priority basis — most orders ship same-day via electronic delivery with no country restriction on the license. If your procurement process requires a formal quote or consolidated billing across multiple FortiCare SKUs for the same site, contact us before placing the order.