Fortinet FortiGate 1001F Secure RMA Service, 3-Year (FC-10-F1K1F-301-02-36)

A regulated data center running a FortiGate 1001F often cannot let a failed chassis leave the building, even under warranty. The FortiGate 1001F 3-Year Secure RMA (FC-10-F1K1F-301-02-36) is the electronic subscription that changes that: instead of returning the defective 1001F to Fortinet, the customer keeps it on-premises while a replacement ships out. It is a device-bound term for a 1001F already deployed or being purchased alongside it, sold and delivered electronically to any country.

What this 3-year Secure RMA term covers

• Waives the return of a failed FortiGate 1001F for three years, so the chassis carrying configuration and key material never has to leave the site
• Exists because the 1001F stores its configuration on solid-state media that cannot be pulled out for disposal without voiding the unit’s warranty, hence Secure RMA keeps the whole appliance in place instead
• Rides on top of the FortiCare Premium or Elite support term already covering the 1001F; it does not substitute for that base support contract
• Coverage varies by country, confirm Secure RMA availability for the deployment location with your Fortinet channel partner before the term is finalized

RMA and support levels for the 1001F

Secure RMA sits above standard Premium/Elite hardware replacement, not inside a separate tier of its own. The table shows why Essential-level support never qualifies for it.

Who buys the 3-year term

Three years is the middle ground on this SKU: long enough to skip an annual renewal cycle, short enough to line up with a hardware refresh or a re-tender on a support contract. It fits a 1001F handling financial transactions, government traffic, or health records, anywhere policy blocks storage media from leaving the building. A 1001F on general business traffic with no data-residency mandate typically does not need this add-on; standard Advanced Replacement under Premium or Elite already covers it.

Activation and delivery

Fortinet issues Secure RMA as an electronic entitlement tied to the FortiGate 1001F’s serial number, layered on top of the appliance’s existing FortiCare Premium or Elite registration. Nothing physical ships with this order. Because coverage is country-dependent, verify Secure RMA is offered in the deployment country before committing to the three-year term.

One service vs the bundle

Secure RMA is separate from the UTP and Enterprise subscription bundles for the 1001F. Those bundles add FortiGuard security services such as IPS, anti-malware, and web filtering plus Premium-level support, they do not include a non-return hardware policy. If the actual need is broader security coverage rather than a data-residency requirement, a UTP or Enterprise term is the correct purchase instead of this one.

Buying from DataCenter360.ca

DataCenter360.ca sells this Secure RMA term as an authorized Fortinet Select Partner, electronically and worldwide. Reach out before checkout and our team will confirm the three-year term is available in your deployment country and lines up with the FortiCare tier currently active on the 1001F, so there is no gap in coverage when it activates.