Fortinet FortiGate 100F FortiCare Elite Support, 1-Year (FC-10-F100F-284-02-12)

The FortiGate 100F is a rack-mount mid-range firewall built around the NP6XLite network processor and CP9 content processor, making it a meaningful platform for branch-to-campus and mid-size enterprise perimeter deployments. FC-10-F100F-284-02-12 places FortiCare Elite support on the 100F for one year, matching the hardware's capability with Fortinet's highest TAC response and hardware replacement tier.

What FortiCare Elite Covers

FortiCare Elite for the FortiGate 100F provides 24/7 telephone TAC access with a two-hour P1 critical-issue response SLA, same-day hardware replacement for the complete appliance, Priority RMA as an included entitlement, Extended LTS firmware support, and the Elite monitoring portal. FC-10-F100F-284-02-12 activates these entitlements on the 100F serial number from the registration date for twelve months.

FortiCare Tier Comparison

A summary of the three FortiCare service tiers for the FortiGate 100F.

Who Buys This

FortiCare Elite on the FortiGate 100F is purchased by teams where a hardware failure in the field cannot follow next-business-day advance exchange timelines. The 100F often serves as the primary perimeter device for medium-size offices or as the distribution-layer firewall in a multi-site architecture. In those roles, Priority RMA and same-day replacement protect the site from extended outages. One-year contracts are typical for teams on annual budget cycles or evaluating Elite before committing to a longer term.

Activation and Delivery

FC-10-F100F-284-02-12 is an electronic subscription delivered by email after purchase. Register it at support.fortinet.com against the FortiGate 100F serial number. No prior FortiCare contract is required; this starts fresh at Elite tier. The entitlement is active from the registration date for twelve months. If the device already has FortiCare Premium and you want to upgrade rather than replace, use FC-10-F100F-204-02-12 instead.

Pairing with a FortiGuard Bundle

FortiCare Elite governs support response and hardware replacement; it is separate from FortiGuard security subscriptions. The FortiGate 100F's NP6XLite and CP9 processors are optimized to run IPS, SSL inspection, and antivirus at full speed when a FortiGuard bundle is active alongside the support contract. A UTP or Enterprise bundle handles the security subscription side; FortiCare Elite handles the response-time and hardware side. The two are typically purchased together for a fully covered deployment.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and sources FortiCare licenses through the authorized channel. One-year Elite contracts deliver by email the same day the order is placed. Purchase and delivery have no geographic restrictions: the license registers on Fortinet's global support portal against the 100F serial number regardless of where the appliance is installed. Our team can confirm serial number eligibility before the order if needed.