Fortinet FortiGate 100F FortiCare Premium, 1-Year (FC-10-F100F-247-02-12)

When a FortiGate 100F is running production traffic, a one-hour P1 response window matters. FortiCare Premium (FC-10-F100F-247-02-12) is a one-year support subscription that keeps Fortinet engineers within reach: phone support, hardware replacement, and priority RMA eligibility included from day one.

What FortiCare Premium covers

This subscription sits in the middle tier of Fortinet’s support stack. Here is how the three levels compare for the FortiGate 100F platform:

FortiCare Premium delivers the critical upgrade from Essential: telephone access and the one-hour P1 response SLA. For most production environments, that gap is what turns a night-time outage into a manageable incident.

Who needs it

FortiCare Premium is the right fit for FortiGate 100F deployments where downtime has a real cost — branch offices serving hundreds of users, retail locations processing transactions, or distributed networks where on-site IT response is limited. If the firewall goes down, you want an engineer on the phone within an hour, not the next business day.

Activation and delivery

This is a software license. After your order is confirmed, DataCenter360.ca delivers the FortiCare registration key electronically, typically within the same business day. You register it in the Fortinet Support Portal (support.fortinet.com) under your FortiGate 100F serial number, and the entitlement activates immediately. No hardware ships.

FortiCare Premium vs. a bundle

FortiCare Premium covers support and RMA only. It does not activate FortiGuard security services such as IPS signatures, antivirus, web filtering, or application control. If you need those services alongside support, consider the UTP or Enterprise subscription bundles, which include FortiCare Plus all major FortiGuard feeds in a single annual or multi-year subscription.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP licensed to sell and activate FortiCare subscriptions across Canada. Your license key is emailed directly — no shipping cost, no waiting for a courier. Questions about which support tier fits your environment? Contact us directly.