Fortinet FortiGate 2000E SOCaaS 24×7 Managed Log Monitoring, 1-Year (FC-10-002KE-464-02-12)

SKU: FC-10-002KE-464-02-12

Original price was: CAD$20,792.56.Current price is: CAD$16,589.81.

Save:20%You save CAD$2982.13
The FortiGate 2000E 1-Year SOCaaS Subscription (FC-10-002KE-464-02-12) adds 24×7 cloud-based managed log monitoring, AI-driven alert triage, and SOC escalation from Fortinet’s global security operations team to a FortiGate 2000E for twelve months. Subscription license only, no hardware, delivered electronically worldwide.
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Product description

A FortiGate 2000E generates a steady stream of security events, but most IT teams do not have a 24×7 analyst desk to triage every alert. The FortiGate 2000E 1-Year SOCaaS Subscription (FC-10-002KE-464-02-12) puts Fortinet’s global Security Operations Center behind the appliance around the clock, watching logs, scoring risk, and escalating only what actually needs attention. Subscription license only, no hardware, delivered electronically worldwide.

What this service covers

SOCaaS Fabric Monitoring adds continuous, expert-led monitoring on top of the FortiGate 2000E’s own security engines for the twelve-month term:

  • 24x7x365 monitoring: certified analysts across Fortinet’s global SOC locations (including Burnaby, Canada) watch device logs around the clock, every day of the year.
  • AI-driven alert triage: SOAR automation playbooks and machine learning enrich raw events with FortiGuard threat intelligence, CMDB context, and historical activity before a human ever looks at them, cutting through noise fast.
  • Incident response guidance: confirmed threats come with a verdict, severity rating, indicators of compromise, and containment guidance, not just a raw alert.
  • Tiered escalation SLAs: Priority 1 incidents are escalated in 15 minutes, Priority 2 in 45 minutes, Priority 3 in 90 minutes, and Priority 4 within 6 hours.
  • FortiCloud portal access: a centralized dashboard shows monitored assets, open alerts, reports, and service requests, plus a complimentary FortiAnalyzer Cloud instance to feed the SOC data pipeline.

The service is built on Fortinet’s SOC platform with a 99.99% availability commitment and unlimited log ingest for the FortiGate 2000E’s own security data.

Who needs the standalone service

This fits organizations running a FortiGate 2000E that either have no internal SOC or a lean IT team that cannot staff overnight and weekend coverage. It is also a common pick for MSPs and partners who want to extend their own managed offering with Fortinet’s SOC bench, since multi-tenancy is built into the platform from the ground up. If security event monitoring is already handled in-house or through another SIEM, this license is redundant and the budget is better spent elsewhere.

Activation and delivery

Fortinet delivers the license electronically to any country once payment clears, with no hardware to ship and nothing to wait on at customs. Fabric onboarding for a FortiGate typically takes only a few days once the license is applied and log forwarding to FortiAnalyzer is configured. DataCenter360.ca sends the activation code and setup instructions the same day for orders placed before end of business.

One service vs. broader protection

SOCaaS monitors and triages what the FortiGate 2000E’s engines already detect; it does not replace the FortiGuard IPS, AMP, or web filtering subscriptions that generate those detections in the first place. A device running only base firmware with no active FortiGuard services gives the SOC very little to analyze. Most customers pair this license with an existing UTP or Enterprise subscription on the same unit so the SOC has full-fidelity detection data to work from.

Buying SOCaaS from DataCenter360.ca

DataCenter360.ca processes FortiGate 2000E license orders as an authorized Fortinet Select Partner, with electronic delivery available to customers anywhere in the world. Renewals and initial activations both use the same order flow, and our team can confirm term length and coverage scope before checkout if a bundle comparison would serve the account better.

Frequently Asked Questions

What does the FortiGate 2000E SOCaaS subscription include?

24x7x365 monitoring of the FortiGate 2000E’s security logs by Fortinet’s global SOC team, AI-assisted alert triage, incident response guidance with severity and IOC detail, and tiered escalation SLAs from 15 minutes for Priority 1 events up to 6 hours for Priority 4.

Is this available to customers outside Canada?

Yes. FortiGate licenses are delivered electronically and this SOCaaS subscription is sold worldwide; only physical hardware is limited to Canadian delivery.

Does SOCaaS replace FortiGuard security services like IPS or AMP?

No. SOCaaS monitors and triages the alerts those FortiGuard services generate; it does not add detection capability on its own. Most customers run it alongside an active UTP or Enterprise subscription for full-fidelity detection.

How fast does the SOC respond to a confirmed threat?

Escalation targets are tiered by severity: 15 minutes for Priority 1, 45 minutes for Priority 2, 90 minutes for Priority 3, and 6 hours for Priority 4, with full triage detail and containment guidance included.

How long does onboarding take?

Onboarding a FortiGate device into SOCaaS Fabric Monitoring typically takes a few days once the license is active and logs are being forwarded to FortiAnalyzer; third-party or multi-vendor data sources can take longer depending on integration complexity.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2000E

Product Type

Product Group

End of Order Date (EOO)

2025-05-02

Last Service Extension Date (LSED)

2029-05-02

End of Support Date (EOS)

2030-05-02

Product Family

FG-1000 to FG-4000

MPN

FC-10-002KE-464-02-12

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