Fortinet FortiGate 201F FortiCare Premium, 1-Year (FC-10-F201F-247-02-12)

SKU: FC-10-F201F-247-02-12

Original price was: CAD$2,182.47.Current price is: CAD$1,741.32.

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FortiGate 201F FortiCare Premium, 1-Year (FC-10-F201F-247-02-12) — Fortinet’s 24×7 telephone support subscription with 4-hour critical-issue response and advance hardware replacement for the FG-201F; one-year term, delivered electronically worldwide.
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Product description

The first year after deploying a FortiGate 201F is when support matters most. Policy tuning, integration work, and the occasional configuration edge case all happen post-deployment, and FortiCare Premium keeps Fortinet TAC one phone call away during that period. This 1-year subscription gives you 24×7 telephone access, a 4-hour critical-issue SLA, and advance hardware replacement for the FG-201F — without committing to a multi-year term.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract, sitting above Essential and below Elite. On the FortiGate 201F, a 1-year subscription includes:

  • 24×7 telephone access to Fortinet TAC, including outside business hours
  • 4-hour response SLA for severity-1 (critical) cases
  • Advance hardware replacement — Fortinet ships a replacement unit before you return the failed hardware
  • All FortiOS firmware updates and major software releases during the 1-year term
  • Full access to the FortiCare support portal, technical notes, and configuration tools

Who Buys FortiCare Premium Annually on the FG-201F

Annual FortiCare Premium is common for organizations running fiscal-year budgeting cycles, for VAR deployments where the end customer renews year-by-year, and for teams that want to evaluate TAC engagement before committing to a 3- or 5-year term. It also fits environments where the FG-201F is being piloted alongside an existing security stack before a full cutover.

Activation and Delivery

FC-10-F201F-247-02-12 is delivered electronically. Your order typically processes within 0–1 business days, after which you receive a Fortinet entitlement key by email. Register the key at support.fortinet.com against your FG-201F serial number and the 1-year contract goes active immediately. No shipping is involved; coverage applies worldwide regardless of where the device is installed.

FortiCare Premium vs Essential vs Elite

This listing is the FortiCare Premium tier. Here is how it compares to Essential and Elite for the FortiGate 201F:

Feature Essential Premium Elite
Critical-issue response Next business day 4 hours 4 hours
Telephone support
Hardware RMA (advance replacement)
Priority RMA add-on eligibility
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

FortiCare Premium vs the Full Security Bundle

This subscription covers support and hardware continuity only. It does not enable FortiGuard security feeds — IPS, Web Filtering, AntiVirus, Application Control, and the rest are part of the FortiGate 201F UTP or Enterprise bundles. If you need FortiGuard feeds alongside premium TAC coverage, the 1-year UTP bundle (FC-10-F201F-950-02-12) or Enterprise bundle (FC-10-F201F-809-02-12) combine both in a single subscription. If your 201F’s security services are already covered, this standalone FortiCare Premium adds only the support layer.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner in Canada. Annual renewals and new FortiCare activations are processed through the official Fortinet partner portal, so you receive a genuine, registrable entitlement key. If you are managing multiple FG-201F units or staggering renewal dates across sites, reach out before ordering — we can help align contract terms to simplify your renewal schedule.

What does FortiCare Premium include for the FortiGate 201F (1-year term)?
FortiCare Premium includes 24×7 telephone support, a 4-hour response SLA for critical cases, advance hardware replacement, all FortiOS firmware updates during the term, and access to the FortiCare portal and tools. This is the support-only tier; it does not include FortiGuard threat intelligence services such as IPS or Web Filtering.

Is this delivered electronically and can I order from outside Canada?
Yes on both counts. FC-10-F201F-247-02-12 is an electronic entitlement with no physical shipping. After purchase you receive a registration key by email; register it at support.fortinet.com against your FG-201F serial number to activate coverage. DataCenter360.ca accepts orders from any country.

Should I buy 1-year FortiCare Premium or go straight to 3 or 5 years?
A 1-year term makes sense if you are on a fiscal-year budget cycle, piloting the platform, or not ready to commit multi-year. Multi-year terms (3yr or 5yr) are typically more cost-effective per year and eliminate the annual renewal step. If your FG-201F is a long-term production unit, the 3-year term (FC-10-F201F-247-02-36) or 5-year term (FC-10-F201F-247-02-60) are worth comparing.

Does FortiCare Premium cover hardware failure?
Yes. The advance hardware replacement benefit means Fortinet ships a replacement FG-201F before you return the failed unit, minimizing downtime. This applies to hardware failures covered under the terms of the FortiCare contract. Damage outside normal operating conditions is not covered.

Can I renew this at the end of the year and keep the same level of support?
Yes. You can renew FortiCare Premium annually for the FG-201F, or upgrade to a multi-year term at renewal. You can also upgrade to FortiCare Elite at renewal time if you want LTS firmware releases and the Elite monitoring portal. Contact DataCenter360.ca before your expiry date to plan the renewal without a lapse in coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-201F

Product Type

Product Group

End of Order Date (EOO)

2026-03-01

Last Service Extension Date (LSED)

2030-03-01

End of Support Date (EOS)

2031-03-01

Product Family

FG-200 to FG-900

MPN

FC-10-F201F-247-02-12

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