Fortinet FortiGate 2600F DC FortiCare Premium Support, 1-Year (FC-10-FD26F-247-02-12)

SKU: FC-10-FD26F-247-02-12

Original price was: CAD$20,862.11.Current price is: CAD$16,645.30.

Save:20%You save CAD$3024.72
FortiGate 2600F-DC 1-Year FortiCare Premium Support (FC-10-FD26F-247-02-12): 1-hour critical response, phone support, and advanced RMA for this DC-powered 2600F NGFW, delivered electronically worldwide.
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Product description

FC-10-FD26F-247-02-12 is one year of FortiCare Premium for a single FortiGate 2600F-DC, the DC-powered variant of Fortinet’s 2600F high-end NGFW. Premium moves critical-issue response down to one hour, adds telephone support on top of the web portal, and upgrades hardware RMA to advanced replacement (ship-first) instead of return-and-replace. License only, no hardware, delivered electronically.

What FortiCare Premium covers

Premium is built for appliances that cannot sit in a support queue. A critical issue on the registered 2600F-DC gets a one-hour response, non-critical cases get next business day, and you can pick up the phone instead of waiting on a web ticket. Hardware RMA is advanced replacement: Fortinet ships the replacement unit before yours goes back, cutting downtime versus the return-and-replace process on Essential. Firmware entitlement, the FortiCare asset portal, and Fortinet’s online support tools are all included, same as every tier.

FortiCare tiers at a glance

This contract is the Premium tier. The table below shows how it compares to Essential and Elite so you can confirm it matches how critical this 2600F-DC is to your network.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs Premium on a 2600F-DC

The 2600F-DC lands at core and data-center edge, running enterprise firewall throughput up to 198 Gbps and NGFW throughput around 27 Gbps in the Enterprise traffic mix, usually powered from a DC plant rather than AC mains. A box carrying that kind of load, in a facility built around DC power, is rarely tolerant of a next-business-day wait if something fails. Premium’s one-hour critical response and phone access match the stakes: your team reaches an engineer directly instead of routing through a web ticket queue, and a failed unit gets a replacement shipped before yours is returned.

Activation and delivery

Delivery is electronic, typically 0 to 1 business days, to any country. Register the contract against the FortiGate 2600F-DC’s serial number in the FortiCare portal and support activates immediately; nothing physical ships with this SKU.

Premium vs. a full security bundle

Premium on its own is support, not FortiGuard security services. If the 2600F-DC also needs IPS, application control, antivirus, and the rest of the active security stack, an Enterprise or UTP subscription bundle for this model packages those services together with FortiCare Premium in one SKU, so check the model page for the matching bundle before renewing support alone. For a device this critical, pairing Premium with a Priority RMA add-on (FC-10-FD26F-210-02-12, next calendar day hardware delivery) tightens the recovery window even further.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca issues FortiCare contracts electronically worldwide, generally the same business day the order is placed. Include the 2600F-DC’s serial number with your order and our team confirms the contract registers against the correct unit before you depend on it.

What does FortiCare Premium add over Essential on the FortiGate 2600F-DC?

Premium cuts critical-issue response to 1 hour (from next business day), adds telephone support, and upgrades hardware RMA to advanced replacement instead of return-and-replace.

Which device does this license cover?

A single FortiGate 2600F-DC (SKU prefix FC-10-FD26F-). It is registered against the unit’s serial number and does not transfer between devices.

Can I buy FortiCare Premium for a 2600F-DC outside Canada?

Yes. FortiCare contracts are delivered electronically worldwide. Physical hardware for the 2600F-DC ships Canada only; this support license does not.

Does FortiCare Premium include FortiGuard security services?

No. Premium is support and firmware only. For IPS, application control, antivirus and the rest of the FortiGuard stack, you need a UTP or Enterprise bundle for the 2600F-DC, which packages those services with FortiCare Premium.

What terms are available for this contract?

1-year (this SKU), 3-year (FC-10-FD26F-247-02-36), and 5-year (FC-10-FD26F-247-02-60). Longer terms lock the rate and avoid a coverage gap at renewal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2600F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD26F-247-02-12

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