Fortinet FortiGate 2601F Secure RMA Service, 1-Year (FC-10-F26F1-301-02-12)

Secure RMA works differently from standard hardware replacement. When a FortiGate 2601F fails under this 1-year subscription, Fortinet ships a replacement unit without requiring the return of the defective appliance. That matters because solid-state media inside the 2601F stores configuration data that cannot be physically removed without voiding the warranty — so for organizations that cannot allow sensitive hardware to leave the premises, this service fills a genuine gap.

What Secure RMA Covers

The FC-10-F26F1-301-02-12 is a 1-year Secure RMA subscription for the FortiGate 2601F. It replaces Fortinet’s standard Advanced Replacement process with a nonreturn variant designed specifically for environments with strict data-protection requirements. Under standard RMA (included in FortiCare Premium and Elite), Fortinet ships a replacement device before receiving the failed unit back. Under Secure RMA, the failed device is never returned: it stays in your facility, giving you full control to manage or destroy the storage media according to your own decommissioning policy.

This service does not include telephone support, FortiCare SLA response times, or FortiGuard security subscriptions. It is a hardware-replacement add-on that sits alongside your existing FortiCare coverage.

Who Needs This Service

Secure RMA is most relevant in environments where physical custody of hardware is governed by policy or regulation: government agencies, classified networks, healthcare facilities handling protected health information, financial institutions with strict data-disposal mandates, and any deployment subject to a data-residency framework that prohibits hardware from leaving a specific facility or jurisdiction. If a standard RMA return process would trigger a chain-of-custody review or require certified drive destruction before a unit departs, Secure RMA removes that complication.

FortiCare Support Tiers and RMA at a Glance

Secure RMA is a separate add-on, not a FortiCare tier. The table below shows how the three FortiCare per-device tiers handle hardware replacement on the FortiGate 2601F, so you can see where Secure RMA fits:

Secure RMA (this product) is purchased separately and applies on top of whichever FortiCare tier is active for your device. It converts the standard return obligation into a nonreturn, regardless of whether the device holds Premium or Elite coverage.

Activation and Delivery

This is an electronic subscription license delivered via email within 0 to 1 business day of purchase. You activate it through the Fortinet Support Portal by linking it to the FortiGate 2601F serial number. No physical media is shipped. The 12-month subscription term begins on the activation date. Geographic availability for the Secure RMA service itself may vary by country; contact DataCenter360.ca or your Fortinet account manager to confirm availability for your location before ordering.

Term Options

If a 1-year term does not fit your procurement cycle, the same Secure RMA protection is available as a 3-year (FC-10-F26F1-301-02-36) and 5-year (FC-10-F26F1-301-02-60) subscription. Longer terms reduce annual renewal overhead for a device that typically stays deployed for several years.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving enterprises worldwide. The FortiGate 2601F is a high-density firewall built for demanding data-center and large-campus environments, and the support contracts that come with it reflect that scale. This product ships electronically to any country at our standard partner pricing. If you are aligning Secure RMA coverage across multiple 2601F units, or want to bundle it with FortiCare Premium in a single order, use the quote form on the site and our team will put together a consolidated quote.