Fortinet FortiGate 2601F FortiCare Elite Support, 5-Year (FC-10-F26F1-284-02-60)

SKU: FC-10-F26F1-284-02-60

Original price was: CAD$137,632.35.Current price is: CAD$109,813.05.

Save:20%You save CAD$19954.80
FC-10-F26F1-284-02-60 covers 5 years of FortiCare Elite Support for the FortiGate 2601F: 15-minute critical-issue response, Advanced Replacement RMA, 18-month Extended LTS coverage, and the Elite monitoring portal. The highest per-device support tier from Fortinet, built for mission-critical enterprise networks.
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Product description

Running a FortiGate 2601F at the core of an enterprise network means downtime is not an option. The FC-10-F26F1-284-02-60 is a 5-year FortiCare Elite Support subscription for the FortiGate 2601F, locking in Fortinet’s highest per-device support tier for the full five-year term. When a critical issue hits, your case goes to Fortinet’s best available engineers with a 15-minute response commitment. That SLA, combined with Advanced Replacement RMA and access to the Elite monitoring portal, makes this the right support contract for large-scale or compliance-sensitive environments.

What FortiCare Elite Covers

FortiCare Elite is the top tier in Fortinet’s per-device support lineup. For the FortiGate 2601F over five years, this subscription provides:

  • 15-minute response for critical issues (P1/P2 severity), 24x7x365
  • 2-business-hour response for non-critical issues
  • Advanced Replacement RMA — a replacement unit ships before you return the failed device
  • Eligibility to add Priority RMA (4-hour or next-day on-site options) as a separate service
  • 18-month Extended End-of-Engineering-Support (E-EoES) on selected LTS releases
  • Elite monitoring portal (FortiCare Elite Portal) with device insights, health recommendations, and a unified device view
  • Telephone support, web support, firmware updates, and online tools throughout the term

FortiCare Tier Comparison

This product is the FortiCare Elite tier. See how it compares to Premium and Essential:

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Non-critical response Next business day Next business day 2 business hours
Telephone support
Hardware RMA type Return & Replace Advanced Replacement Advanced Replacement
Priority RMA add-on eligible
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

The FortiGate 2601F is a high-throughput data center firewall, typically positioned at the perimeter or core of large enterprise or service-provider networks. Organizations that deploy this appliance generally have strict uptime requirements and, in many cases, regulatory obligations around incident response. A five-year Elite contract is the logical choice when:

  • The firewall carries production traffic where a two-hour outage has measurable financial impact
  • Internal security or compliance frameworks specify defined SLAs for security device support
  • Teams want Fortinet’s proactive device health insights rather than waiting for failures to surface
  • The appliance is expected to run beyond the standard end-of-engineering-support window

Activation and Delivery

This is an electronic license. After purchase, Fortinet delivers the license key to the registered email address within 0 to 1 business days. The key is applied directly to the FortiGate 2601F through the FortiGate management interface or the Fortinet Support Portal. No hardware shipment is involved. The 5-year term begins from the activation date, not the purchase date. If the appliance already has a FortiCare contract, the new term stacks on top of the existing expiry.

Comparing Elite to the Premium and Essential Tiers

If 15-minute SLAs and the Elite portal go beyond what the environment actually requires, FortiCare Premium (FC-10-F26F1-247-02-60) covers the same appliance with 1-hour critical response and Advanced Replacement RMA at a lower price point. FortiCare Essential is suitable only where next-business-day response and web-only support are acceptable. For a mission-critical FortiGate 2601F deployment, most enterprise teams land on Premium or Elite based on their uptime SLA requirements. This 5-year Elite subscription is the ceiling of that choice.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Canada. License keys are sourced directly and delivered electronically worldwide, including the United States, Europe, and Asia-Pacific, typically within one business day. Pricing on this page reflects current Canadian distributor rates. For multi-unit orders or multi-year bundling across a fleet of FortiGate appliances, contact us for volume pricing. We handle both new activations and renewals, including stacking onto an existing FortiCare term.

What does the 15-minute response SLA actually mean for the FortiCare Elite tier?
When you open a P1 or P2 critical ticket, a Fortinet engineer contacts you within 15 minutes, 24 hours a day, 7 days a week, 365 days a year. This is a hard SLA, not a best-effort target. For P3 and P4 (non-critical) issues, the Elite response window is 2 business hours, which is also faster than the next-business-day window in Premium for the same severity.
Is this license tied to Canada, or can it be used internationally?
FortiCare support subscriptions are electronic and not region-restricted. The FC-10-F26F1-284-02-60 license activates on any FortiGate 2601F registered with Fortinet, regardless of the device’s location. DataCenter360.ca delivers keys to organizations worldwide, including the US, EU, and APAC. Hardware procurement from Canada is a separate question; licensing has no geographic barrier.
What is the Elite monitoring portal and which devices does it support?
The FortiCare Elite Portal (also called the Proactive Device Insights portal) is a cloud-based dashboard that provides a unified view of your enrolled devices, displays health and configuration recommendations, and flags issues before they become incidents. As of this writing, the portal is available for FortiGate devices only, including the FortiGate 2601F. FortiAP and FortiSwitch devices are not currently covered by this feature.
Can I add Priority RMA to a FortiCare Elite contract?
Yes. FortiCare Elite is eligible for both Priority RMA (Next-Day Advance Replacement and 4-Hour Advance Replacement options) and Secure RMA add-ons. These are purchased as separate SKUs alongside the Elite subscription. The base Elite contract already includes Standard Advanced Replacement; Priority RMA further reduces the hardware replacement window for environments where even a next-day wait is unacceptable.
What happens if the FortiGate 2601F reaches end-of-engineering-support during the 5-year Elite term?
FortiCare Elite includes 18 months of Extended End-of-Engineering-Support (E-EoES) on selected LTS firmware releases. If Fortinet announces an EoES date for the 2601F during your 5-year contract, the Elite tier provides continued patch eligibility for an additional 18 months beyond that date on the covered LTS release. This is one of the main reasons enterprises running long-cycle infrastructure choose Elite over Premium.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2601F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F26F1-284-02-60

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