Fortinet FortiGate 2601F DC FortiCare Elite Support, 1-Year (FC-10-FD261-284-02-12)

SKU: FC-10-FD261-284-02-12

Original price was: CAD$27,251.80.Current price is: CAD$21,743.46.

Save:20%You save CAD$3990.96
FC-10-FD261-284-02-12 delivers 1-year FortiCare Elite Support for the FortiGate 2601F-DC, Fortinet’s top per-device support tier. Expect 15-minute critical-issue response, 2-hour non-critical response, advanced hardware replacement, 18-month extended end-of-support, and access to the FortiCare Elite monitoring portal. Ideal for data center operators running 100 Gbps-class infrastructure where resolution speed directly impacts uptime. Delivered electronically worldwide.
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Product description

The FortiGate 2601F-DC is a 2RU data center firewall built for environments that demand both extreme performance and uninterrupted uptime. It delivers 31 Gbps of IPS throughput and 27 Gbps of NGFW throughput, powered by Fortinet’s purpose-built SPUs and fed by DC power — eliminating a single point of failure in telco and carrier-grade deployments. When hardware of this class encounters a critical issue, every minute of delay costs real money. That is precisely what FC-10-FD261-284-02-12 is designed to prevent.

What FortiCare Elite Covers

FortiCare Elite is Fortinet’s highest per-device support tier. Purchasing FC-10-FD261-284-02-12 activates the following entitlements on your registered FortiGate 2601F-DC for one year:

  • 15-minute response for critical issues — the fastest SLA available, staffed by Fortinet’s most experienced engineers.
  • 2-hour response for non-critical issues — significantly faster than the next business-day window in lower tiers.
  • Advanced hardware replacement (standard RMA) — a replacement unit ships before you return the failed one.
  • 18-month extended end-of-engineering-support (E-EoES) — your device continues receiving software patches for 18 months past the standard end-of-support date.
  • FortiCare Elite Portal access — a unified device insights dashboard with proactive health recommendations, security posture scoring, and real-time visibility into firmware compliance.
  • Priority RMA add-on eligibility — if same-day or 4-hour hardware delivery is required, Elite-contracted devices qualify; Essential does not.

Who Should Use This Tier

FortiCare Elite makes most sense for any team where downtime carries contractual or revenue consequences. Data center operators running the 2601F-DC as a perimeter or segmentation gateway, service providers using it for multi-tenant hosting, and enterprises with strict uptime SLAs will find the 15-minute critical-SLA and E-EoES provisions directly valuable. Teams that run lean NOC coverage after hours particularly benefit: a 15-minute callback at 2 a.m. on a holiday weekend is meaningfully different from next-business-day web ticketing.

Activation and Delivery

FC-10-FD261-284-02-12 is a software entitlement delivered electronically. After purchase, DataCenter360.ca processes the order and Fortinet issues the license key to your registered FortiCare account. Delivery is typically within 0 to 1 business day. You apply the key through the FortiGate management GUI or CLI to attach it to your device serial number. No hardware ships. The subscription is valid worldwide and can be applied regardless of where your FortiGate 2601F-DC is physically deployed.

FortiCare Tier Comparison

This product activates FortiCare Elite — the top support tier. The table below summarizes what each tier covers on any FortiGate device.

Feature Essential Premium Elite (This SKU)
Critical-issue response Next business day 1 hour 15 minutes
Non-critical response Next business day Next business day 2 business hours
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Orders for FC-10-FD261-284-02-12 are fulfilled directly and processed same-day during business hours. If you are weighing multi-year coverage, the 3-year (FC-10-FD261-284-02-36) and 5-year (FC-10-FD261-284-02-60) options are listed separately and typically carry a lower effective annual cost. For volume pricing or bundling questions, use the quote form and reference the SKU.

What does FortiCare Elite include that Premium does not?

FortiCare Elite adds three capabilities not available in Premium: a 15-minute critical-issue response SLA (vs. 1 hour in Premium), 18-month extended end-of-engineering-support so your device stays patchable beyond the standard EoS date, and access to the FortiCare Elite Portal for proactive device health monitoring and security posture insights.

Is this license tied to one device?

Yes. FC-10-FD261-284-02-12 is a per-device subscription specific to the FortiGate 2601F-DC. It registers against that device’s serial number in your Fortinet support account. It cannot be transferred to a different model or shared across multiple units.

Can I apply this subscription in any country?

Yes. FortiCare Elite is an electronic license and Fortinet’s TAC operates globally. You can apply FC-10-FD261-284-02-12 on a FortiGate 2601F-DC deployed in any country. DataCenter360.ca delivers the license key electronically to any destination worldwide.

Does Elite cover the hardware replacement or just the software support?

FortiCare Elite includes standard advanced hardware replacement (RMA), meaning Fortinet ships a replacement unit before you return the failed device. If you need an expedited 4-hour or next-calendar-day hardware delivery, that requires an optional Priority RMA add-on. Elite-contracted devices are eligible to add Priority RMA; Essential-contracted devices are not.

What happens when the 1-year term expires?

Once FC-10-FD261-284-02-12 expires, the device reverts to no active support contract. Fortinet recommends renewing before expiry to avoid any gap in SLA coverage or firmware access. DataCenter360.ca carries 3-year (FC-10-FD261-284-02-36) and 5-year (FC-10-FD261-284-02-60) terms if a longer commitment fits your procurement cycle.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2601F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD261-284-02-12

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