Fortinet FortiGate 3000D FortiCare Elite Support, 1-Year (FC-10-03007-284-02-12)

The FortiGate 3000D reached end-of-order status in April 2023, but many organizations still run it as a core data-center firewall. Renewing FortiCare Elite keeps Fortinet’s highest support tier in place for as long as the appliance operates — a 15-minute critical-issue response guarantee and advanced parts replacement with no waiting period.

What FortiCare Elite Covers

FortiCare Elite includes every capability in Essential and Premium, then adds the fastest response SLAs and Elite-specific monitoring tools.

• 15-minute critical-issue response around the clock — the fastest SLA available, activated immediately when a device is down or compromised.
• Advanced hardware replacement — Fortinet ships a replacement unit before you return the failed device, cutting unplanned downtime to hours instead of days.
• 24×7 telephone support — direct access to Fortinet engineers at any hour, including weekends and holidays.
• Firmware updates, security patches, and portal access throughout the subscription term.
• Extended LTS support and Elite monitoring portal — a dedicated dashboard for device health and FortiCare case tracking.

FortiCare Support Tier Comparison

FC-10-03007-284-02-12 covers the Elite tier — the highest level Fortinet offers. The table below shows what each tier includes.

Who Needs This Renewal

This SKU fits organizations that:

• Currently operate a FortiGate 3000D with a FortiCare Premium or Elite subscription approaching expiry.
• Must meet SLA obligations that require a sub-15-minute support response — typical in financial services, government, and large enterprise data centers.
• Plan to run the 3000D through its end-of-support date of April 16, 2028, and need uninterrupted Fortinet coverage to do so.

Service extensions for the FortiGate 3000D are available until the Last Service Extension Date of April 16, 2027. After that date no new service renewal will be accepted, so planning ahead matters.

Activation and Delivery

FortiCare Elite is an electronic subscription. After the order is confirmed, a license registration code arrives by email — typically within one business day. Log into the Fortinet Support Portal, locate the FortiGate 3000D by serial number, and register the code to extend the coverage window. No physical shipment, no customs clearance, no regional restrictions.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner carrying the full range of FortiGate 3000D subscriptions, including FC-10-03007-284-02-12. If you need to confirm coverage dates, understand the Premium-to-Elite upgrade path (FC-10-03007-204-02-12), or sort out overlapping terms before renewing, reach out before placing the order.