Fortinet FortiGate 3000D FortiCare Premium Support, 1-Year (FC-10-03007-247-02-12)

SKU: FC-10-03007-247-02-12

Original price was: CAD$18,130.12.Current price is: CAD$14,465.52.

Save:20%You save CAD$2593.16
FortiGate 3000D FortiCare Premium (FC-10-03007-247-02-12) renews 24×7 telephone support and advanced hardware replacement on your 3000D appliance for one year — delivered electronically worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Running a FortiGate 3000D in a data center or campus core means your support contract directly affects uptime for the rest of the network. FortiCare Premium gives the 3000D 24×7 telephone access, a one-hour critical-issue response time, and advance hardware replacement for a full year. The FortiGate 3000D reached End of Order in April 2023, but Fortinet continues to accept service renewals through April 2027 (LSED) and provides platform support through April 2028 (EOS). Renewing before a coverage gap opens is the right move for any organization keeping this appliance in production.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier per-device support plan. For the FortiGate 3000D it provides:

  • 24x7x365 telephone and web support
  • One-hour response time for critical issues; next business day for non-critical
  • Advanced replacement RMA — Fortinet ships the replacement before you return the defective unit
  • Priority RMA add-on eligibility for 4-hour hardware replacement SLAs
  • Firmware updates, online tools, and access to the Asset Management Portal

This is the Premium tier. The table below shows how it compares to Essential and Elite.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates & portal
Extended LTS support & Elite monitoring portal

Who Needs This License

This renewal targets network and security teams that deployed the FortiGate 3000D series in high-throughput roles and plan to operate the appliance through the platform’s support window. A lapse in FortiCare coverage disables TAC access, firmware downloads, and RMA rights for the gap period. Organizations with service contracts expiring before April 2027 should renew now to maintain uninterrupted protection on existing 3000D hardware.

Activation and Delivery

FC-10-03007-247-02-12 is a subscription license with no physical component. After purchase, Fortinet delivers the activation key electronically. You register it against the 3000D serial number at support.fortinet.com, which extends the contract expiry immediately. Delivery completes in 0 to 1 business days. The license is not region-locked; it activates on any 3000D appliance regardless of where it is installed.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner status and sources licenses directly through Fortinet’s authorized channel. Purchasing FC-10-03007-247-02-12 here means the activation key is tied to a legitimate renewal rather than a transferred or gray-market contract. Multi-year or volume quotes are available on request before checkout.

Can I still renew FortiCare on the FortiGate 3000D after its End of Order date?
Yes. The FortiGate 3000D’s End of Order date (April 2023) applies to new hardware purchases only. Support renewals are accepted through the Last Service Extension Date (LSED) of April 2027. As long as you renew before LSED and before your current contract expires, FortiCare Premium coverage continues on the platform without interruption.

What is the difference between FortiCare Premium and FortiCare Elite on the FortiGate 3000D?
Premium provides a one-hour critical-issue response SLA, 24×7 telephone support, and advanced hardware replacement. Elite upgrades the response SLA to 15 minutes, adds 18 months of extended end-of-support eligibility for long-term supported releases, and includes the FortiCare Elite monitoring portal with device health insights. For most 3000D deployments, Premium matches the operational requirements; Elite suits environments where the 15-minute SLA or portal visibility are contractually required.

Does this license work for a FortiGate 3000D outside Canada?
Yes. FortiCare Premium is a software subscription that activates against the appliance serial number in the Fortinet Support Portal. The license has no geographic restriction and is valid regardless of where the FortiGate 3000D is physically installed. DataCenter360.ca fulfills license orders electronically to customers in any country.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3000D

Product Type

Product Group

End of Order Date (EOO)

2023-04-16

Last Service Extension Date (LSED)

2027-04-16

End of Support Date (EOS)

2028-04-16

Product Family

FG-1000 to FG-4000

MPN

FC-10-03007-247-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections