Fortinet FortiGate 3000F Next Business Day Priority RMA, 1-Year (FC-10-F3K0F-210-02-12)

Hardware failures on a FortiGate 3000F do not produce minor inconveniences. These appliances sit at data-centre perimeters and campus cores where uptime commitments are measured in minutes. FC-10-F3K0F-210-02-12 is the one-year Priority RMA add-on for the FortiGate 3000F: when a covered hardware fault is confirmed, Fortinet ships a replacement unit targeting next-calendar-day arrival. The failed device is returned after the replacement is in hand, not before.

What the service covers

This SKU activates the -210- RMA service tier: next-calendar-day courier delivery of replacement hardware for the FortiGate 3000F. Coverage is tied to the device’s serial number and runs for 12 months from activation. The add-on converts Fortinet’s default return-and-replace logistics into an advanced-replacement workflow, cutting the gap between a confirmed fault and the arrival of a working unit to a single calendar day.

One critical requirement: this service does not stand alone. It requires an active FortiCare Premium or FortiCare Elite subscription on the same device. Without the base FortiCare contract, the Priority RMA benefit cannot be invoked.

FortiCare tiers and where Priority RMA fits

The table below compares the three FortiCare support levels by hardware RMA and response-time capabilities. Priority RMA (this service) is an eligible add-on for Premium and Elite tiers only.

Who benefits from this add-on

Organizations operating the FortiGate 3000F in single-node or N+1 configurations where a failed unit cannot wait several business days for replacement. Financial institutions, managed security providers, and large-enterprise network teams that carry internal RTO commitments shorter than standard RMA lead times are the natural buyers. Active-active HA clusters with a failed secondary also benefit: restoring redundancy quickly prevents a single point of failure from persisting.

Activation and delivery

DataCenter360.ca delivers FC-10-F3K0F-210-02-12 electronically within 0-1 business days of purchase. The license key registers through the Fortinet Support portal or directly through the FortiGate 3000F management interface. Co-termination with an existing FortiCare contract is possible: contact our sales team before ordering if you need to align end dates. The service is electronic, geography-neutral, and delivered worldwide.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. All licensing ships electronically to any country, typically the same business day. For multi-unit deployments or questions about co-terming this add-on with existing FortiCare subscriptions across a fleet of FortiGate 3000F units, reach our sales team before placing the order. Aligning terms upfront avoids orphaned coverage gaps.