Original price was: CAD$117,319.04.CAD$93,605.61Current price is: CAD$93,605.61.
When a FortiGate 3000F handles datacenter-edge traffic, support response time carries real operational stakes. FC-10-F3K0F-284-02-36 activates three years of FortiCare Elite on the 3000F — Fortinet’s highest per-device support tier. The distinction from FortiCare Premium is concrete: a 15-minute response commitment for Priority-1 incidents, access to the FortiCare Elite Portal with Proactive Device Insights, and 18-month Extended End of Engineering Support on selected long-term stable firmware releases. For a platform delivering 36 Gbps IPS throughput, those SLA differences matter at scale.
FortiCare Elite sits at the top of Fortinet’s three-tier per-device support structure. The table compares the criteria most relevant to a high-performance firewall deployment.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FC-10-F3K0F-284-02-36 fits organizations running the FortiGate 3000F as a primary edge or segmentation appliance where an unresolved incident translates directly to downtime. Typical buyers include datacenter operators and large enterprises with formal uptime SLAs, compliance obligations, or both. Organizations upgrading from FortiCare Premium gain the faster P1 SLA and Elite Portal visibility without any change to hardware. The FortiGate 3000F supports 36 Gbps IPS and 34 Gbps NGFW throughput — at that volume, shortening the response window from one hour to 15 minutes reduces exposure across a significant session load.
FC-10-F3K0F-284-02-36 is an electronic subscription. After order confirmation, Fortinet issues a registration code to the email address on file. Enter that code in the Fortinet support portal under your 3000F serial number, and the three-year Elite coverage period begins. No hardware is shipped. The subscription is available worldwide with no geographic restriction on delivery.
DataCenter360.ca is an authorized Fortinet Select Partner. FortiCare Elite subscriptions for the FortiGate 3000F are processed electronically and delivered within 0–1 business days. For volume purchases, multi-year renewals, or pricing on other 3000F support SKUs, use the quote form for a direct response from our team.
FortiCare Premium delivers a 1-hour response for Priority-1 critical issues and standard advanced hardware replacement. FortiCare Elite (FC-10-F3K0F-284-02-36) reduces the P1 response to 15 minutes, adds access to the FortiCare Elite Portal with Proactive Device Insights, and includes 18-month Extended End of Engineering Support on eligible LTS firmware. Both tiers include 24×7 telephone support and advanced RMA. The gap is SLA speed, portal access, and extended software lifecycle coverage.
Yes. FortiCare Elite subscribers on FortiGate platforms gain access to the Proactive Device Insights portal, which provides a unified dashboard with recommendations for improving security posture and device health. This is an Elite-exclusive feature. The FortiGate 3000F is a supported FortiGate-platform device, so the portal applies to this subscription.
Yes. FortiCare Elite customers on the FortiGate 3000F are eligible to add Priority RMA and Secure RMA as optional add-ons. Priority RMA provides expedited hardware replacement beyond the advanced replacement already included with Elite. Secure RMA covers situations where the device must be securely decommissioned before leaving the premises. Contact DataCenter360.ca to add these services alongside FC-10-F3K0F-284-02-36.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3000F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F3K0F-284-02-36 |
Sorry, no reviews match your current selections
