Fortinet FortiGate 3000F FortiCare Premium Support, 5-Year (FC-10-F3K0F-247-02-60)

A five-year support commitment on a campus-core or data-center firewall is a deliberate operational decision. FC-10-F3K0F-247-02-60 locks in FortiCare Premium coverage for the FortiGate 3000F through 2031 — removing renewal overhead, capping support costs for budget planning, and guaranteeing a 1-hour path to Fortinet engineers any time a critical issue surfaces.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier per-device support plan, designed for production appliances where a same-day response to critical faults is necessary. On the FortiGate 3000F, this subscription provides:

• 24×7 telephone and web support with a 1-hour response target for critical issues
• Next-business-day response for non-critical tickets
• Advanced Replacement RMA — Fortinet ships a replacement unit before the defective one is returned, minimizing downtime
• Priority RMA add-on eligibility — you can layer expedited 4-hour or next-day on-site RMA options if your SLA requires it
• Firmware updates, security patches, and full access to the Fortinet support portal and asset management tools

FortiCare Support Tier Comparison

This product is FortiCare Premium. The table below places it relative to Essential and Elite so you can confirm the right coverage level for the FortiGate 3000F deployment:

Who Typically Buys Premium on the 3000F

The FortiGate 3000F is a high-throughput firewall platform used in campus aggregation and data center edge roles. Organizations running it in regulated industries — financial services, healthcare, government — commonly specify FortiCare Premium as the baseline support tier because it guarantees a 1-hour engineering response during a security incident or hardware failure, without the premium pricing of Elite. Teams that need the proactive Device Insights portal or extended post-EoES patch coverage should evaluate FortiCare Elite (FC-10-F3K0F-284-02-60) instead.

Activation and Delivery

After your order is confirmed, DataCenter360.ca delivers the license registration code electronically. Most orders are delivered within 1 business day of payment. You register the contract at support.fortinet.com against the FortiGate 3000F serial number; support coverage activates immediately. No hardware ships — this is a purely electronic entitlement with no geographic restriction on delivery.

Premium vs the Enterprise Bundle

If the FortiGate 3000F also runs FortiGuard security subscriptions, an Enterprise Bundle SKU (FC-10-F3K0F-809-02-60) consolidates FortiCare Premium with AV, IPS, Application Control, Web Filtering, and other services under a single contract. Buying the bundle often reduces the total cost compared to purchasing each service separately and simplifies renewal tracking. The standalone FC-10-F3K0F-247-02-60 is the right choice when FortiGuard services are already under separate contracts or are not required.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner status and sources licenses directly through authorized distribution channels. Every FortiCare subscription is confirmed against Fortinet’s partner portal before delivery. This 5-year subscription is available worldwide and is delivered electronically to any country at no extra cost.