Original price was: CAD$7,794.72.CAD$6,219.18Current price is: CAD$6,219.18.
When the FortiGate 3000F-DC is already covered under FortiCare Premium, the next step up is Elite. FC-10-FD3K0-204-02-12 is a 1-year upgrade subscription that elevates an existing Premium contract on the 3000F-DC to FortiCare Elite, delivering Fortinet’s fastest per-device support SLAs and a device monitoring portal not available at the Premium tier. It is not a replacement for the Premium contract; it is an add-on that requires an active Premium subscription on the same appliance.
FortiCare Premium already includes 24×7 telephone support and a 1-hour critical-issue response. The Elite upgrade closes three meaningful gaps:
Hardware RMA stays at Advanced Replacement (same as Premium). The Elite tier adds no new RMA type, but it retains Priority RMA and Secure RMA add-on eligibility carried over from Premium.
This SKU brings the FortiGate 3000F-DC to the Elite tier. The table below covers the distinctions that matter most when choosing or upgrading a per-device support level.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace | Advanced Replacement | Advanced Replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 3000F-DC is a data-center-grade firewall built for high-availability enterprise and carrier environments. Unplanned downtime on this class of appliance carries significant operational cost, and many organizations that run the 3000F-DC in core segmentation or perimeter roles carry contractual uptime obligations that a 1-hour response window no longer satisfies.
The Elite upgrade fits when a 15-minute response commitment is required by an internal SLA or customer contract, when the security team wants centralized device health and compliance visibility through the Elite Portal, or when the appliance is expected to run beyond its standard engineering support window and E-EoES coverage provides meaningful risk reduction.
Purchase requires an active FortiCare Premium contract on the FortiGate 3000F-DC. If Premium is not yet in place, that must be addressed before this SKU can be applied.
FC-10-FD3K0-204-02-12 is an electronic license with no physical component. After purchase, DataCenter360.ca delivers the license entitlement within 0–1 business days to any country. Activation is completed through the Fortinet Support portal (support.fortinet.com) by applying the upgrade contract to the registered 3000F-DC serial number. Elite-level SLAs and portal access take effect immediately on activation.
DataCenter360.ca is a Fortinet Select Partner authorized to sell the complete FortiCare service portfolio, including tier upgrade SKUs like FC-10-FD3K0-204-02-12. Every license sold is a genuine Fortinet entitlement sourced through the authorized channel. For questions about co-terming this upgrade with an existing Premium renewal, multi-year pricing, or aligning support contracts across a fleet of 3000-series appliances, use the request-a-quote form to reach the team directly.
It sits on top. The -204- upgrade SKU requires an active FortiCare Premium subscription on the same FortiGate 3000F-DC. The Premium contract continues as-is; this SKU elevates the support tier to Elite for the same device. The 1-year term on this upgrade runs from the activation date.
Yes. FortiCare upgrade subscriptions are electronic licenses with no geographic restriction. DataCenter360.ca delivers to any country worldwide via e-delivery within 0–1 business days of order confirmation.
The FortiCare Elite Portal (Proactive Device Insights) is a web dashboard available exclusively to Elite subscribers on FortiGate appliances. It shows a unified view of device health, security posture, and recommended actions. Access is provisioned automatically through the Fortinet Support portal once the Elite upgrade contract is registered to the device’s serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3000F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K0-204-02-12 |
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