Original price was: CAD$35,983.16.CAD$28,709.96Current price is: CAD$28,709.96.
When a FortiGate 3001F needs a hardware replacement, standard next-day courier is often not fast enough for data center operations. This 1-year Priority RMA add-on (FC-10-F3K1F-212-02-12) delivers the replacement on-site within four hours and sends a Fortinet-authorized engineer to handle the physical installation — including rack, cabling, and power-up. Weekends and holidays are covered.
FC-10-F3K1F-212-02-12 is the 4-Hour Courier + On-Site Engineer Priority RMA option for the FortiGate 3001F. When a hardware failure is confirmed:
This is the highest-speed hardware-replacement tier Fortinet offers for the 3001F. It is a Priority RMA add-on and requires an existing FortiCare Premium or FortiCare Elite contract on the same appliance.
Only FortiCare Premium and Elite subscribers are eligible to purchase Priority RMA add-ons. The table below shows how the three FortiCare tiers compare on hardware-replacement and response commitments:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 4-Hour On-Site Engineer RMA is suited for FortiGate 3001F deployments where downtime cost exceeds the cost of the service: high-traffic data centers, MSSP infrastructure, or enterprise perimeter firewalls running at capacity. It is also appropriate when on-site IT staff are unavailable outside business hours and an external engineer is needed to restore the appliance safely.
FC-10-F3K1F-212-02-12 is a subscription license — no hardware is shipped at purchase. After order confirmation, DataCenter360.ca delivers the entitlement electronically within 0–1 business days. Registration is completed in the Fortinet Support Portal using the contract number. On-site coverage availability varies by region; verify eligibility for your specific site address before ordering.
DataCenter360.ca is a Fortinet Select Partner supplying FortiCare and Priority RMA services for data center operators and enterprise teams worldwide. Ordering FC-10-F3K1F-212-02-12 electronically means no wait for physical delivery. Need to confirm on-site coverage for your location, or verify the correct pairing with your current FortiCare contract? Contact the team through the quote form before purchasing.
No. This is a Priority RMA add-on, not a standalone support contract. The FortiGate 3001F must already carry an active FortiCare Premium or FortiCare Elite subscription. FC-10-F3K1F-212-02-12 upgrades only the hardware-replacement speed and adds an on-site installation engineer; TAC access, firmware updates, and response SLAs are governed by the underlying FortiCare contract.
Coverage depends on geography. Fortinet’s Priority RMA network reaches most major metropolitan areas, but on-site engineer availability for remote sites may differ. Confirm eligibility for your specific address through DataCenter360.ca or your Fortinet account team before purchasing. Fortinet publishes regional availability details on its service-availability page.
Yes. FC-10-F3K1F-212-02-12 covers a 1-year term and can be renewed at expiry to maintain uninterrupted 4-hour on-site RMA entitlement. Renewing before the contract lapses avoids any gap in Priority RMA eligibility on the FortiGate 3001F.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F3K1F-212-02-12 |
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