Fortinet FortiGate 3001F FortiCare Premium Support, 5-Year (FC-10-F3K1F-247-02-60)

Running a FortiGate 3001F at the core of a data centre or enterprise campus puts significant pressure on support coverage. When the device is processing 198 Gbps of firewall traffic, a next-business-day email queue is not an acceptable fallback. FC-10-F3K1F-247-02-60 is a five-year FortiCare Premium subscription that gives your operations team 24×7 direct phone access to Fortinet engineers, a one-hour response guarantee on critical incidents, and standard advanced hardware replacement — all locked in on a single five-year contract.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier per-device support plan, positioned above the web-only Essential tier and below the 15-minute-response Elite tier. For the FortiGate 3001F, this contract provides:

• 24x7x365 telephone and web-portal access to certified Fortinet engineers
• One-hour response SLA on P1 (critical) issues; next-business-day for non-critical
• Standard RMA with advanced replacement — replacement unit dispatched before you return the defective device in most regions
• Priority RMA add-on eligible: faster hardware replacement can be layered on if your SLA demands it
• Firmware updates, online support tools, and asset-management portal access throughout the term

FortiCare tier comparison

This SKU covers the Premium tier. The table below shows how all three per-device FortiCare tiers compare for the FortiGate 3001F:

Who needs this SKU

The 3001F is typically deployed at the core of large enterprise networks, carrier infrastructure, or multi-tenant data centres where unplanned downtime carries significant operational cost. A five-year FortiCare Premium contract suits organizations that:

• Operate 24×7 environments where a one-hour phone SLA is the minimum acceptable response commitment
• Want to lock in five years of support pricing at current rates and avoid annual re-purchase overhead
• Are running the 3001F under a longer-term infrastructure refresh cycle and need coverage to match

Activation and delivery

This is a purely electronic subscription — no hardware ships. After the order is confirmed, DataCenter360.ca provides the Fortinet contract key for registration in the Fortinet Support Portal. The five-year term begins on the activation date. Electronic delivery is available to customers in any country.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-F3K1F-247-02-60 is stocked in our live catalog and priced at the rate you see — no back-order delays on a license key. Volume or government purchasers can use the Request a Quote form for negotiated pricing before committing to a five-year term.