Original price was: CAD$35,983.16.CAD$28,709.96Current price is: CAD$28,709.96.
When the FortiGate 3001F DC is your data center’s perimeter firewall, four-hour recovery matters more than paperwork. FC-10-FD3K1-212-02-12 is the 4-Hour Hardware and Onsite Priority RMA service for the 3001F DC: a replacement unit dispatched by courier within four hours of a confirmed failure, plus a certified engineer who racks, cables, and commissions it on-site. FortiCare Premium or Elite on the same device is required to add this service.
On a confirmed hardware failure, Fortinet initiates a replacement shipment targeting four-hour on-site delivery. A separate onsite engineer handles installation:
Priority RMA add-ons are only available with FortiCare Premium or Elite contracts. The table below shows how the three FortiCare tiers compare on support and RMA eligibility. This product adds the 4-Hour Onsite layer on top of whichever qualifying tier you hold.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The FortiGate 3001F DC is a DC-power, rack-optimized firewall used in carrier-grade and hyperscale data center environments, often deployed as an HA pair. This Priority RMA add-on suits colocation tenants, managed service providers, and enterprises running continuous operations where internal technician response times are not fast enough. At this hardware tier, every hour of reduced HA redundancy carries direct operational risk.
FC-10-FD3K1-212-02-12 is an electronic service license with no physical component. DataCenter360.ca delivers the license key by email within 0-1 business days to customers in any country. Register it in the FortiCare support portal against the 3001F DC serial number; the 1-year term begins from the registration date.
DataCenter360.ca is an authorized Fortinet Select Partner. This 4-Hour Hardware and Onsite Priority RMA add-on is stocked and delivered electronically to customers worldwide. Before the key ships, the team verifies it will align with the active FortiCare Premium or Elite contract on the target device serial number. For multi-unit orders or contract verification before purchase, reach out to the team directly.
Yes. FC-10-FD3K1-212-02-12 is an add-on and requires an active FortiCare Premium or FortiCare Elite contract covering the same FortiGate 3001F DC. FortiCare Essential does not qualify for Priority RMA add-ons. If you need to add or upgrade FortiCare coverage first, DataCenter360.ca carries the FortiCare Premium and Elite licenses for the 3001F DC.
Once Fortinet technical support confirms the hardware failure and approves the exchange, a replacement FortiGate 3001F DC is dispatched by courier targeting four-hour on-site delivery. A separate Fortinet-authorized engineer also arrives, racks and cables the replacement, verifies operation, and removes the defective unit from site. Coverage runs on weekends and public holidays at the same service level.
Yes. FC-10-FD3K1-212-02-12 is delivered electronically and is available to customers in any country. The license key is emailed after purchase with no physical shipment required. Actual RMA hardware dispatch when a claim is filed is handled through Fortinet’s regional logistics and support networks in your country.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K1-212-02-12 |
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