Fortinet FortiGate 3001F DC Secure RMA Service, 1-Year (FC-10-FD3K1-301-02-12)

SKU: FC-10-FD3K1-301-02-12

Original price was: CAD$12,266.99.Current price is: CAD$9,787.49.

Save:20%You save CAD$1796.47
FC-10-FD3K1-301-02-12 is a 1-year Secure RMA service for the FortiGate 3001F DC — advance hardware replacement with no return obligation, keeping device data within your premises.
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Product description

The FortiGate 3001F DC stores configuration data on internal solid-state media that cannot be field-removed without affecting the device warranty. When a failure occurs, standard RMA requires shipping the unit back — which many data center operators simply cannot allow. The FC-10-FD3K1-301-02-12 Secure RMA service removes the return obligation entirely: Fortinet ships a replacement device, and the defective unit stays on your premises. This service covers a 12-month term from the activation date.

What This Service Covers

  • Advance hardware replacement for the FortiGate 3001F DC
  • No return of the defective unit required
  • Failed device and any data on its internal media remain within your facility
  • 12-month service term from the date of activation

This matters most where chain-of-custody requirements, data sovereignty policies, or internal compliance frameworks prohibit uncontrolled hardware from leaving the premises — a common constraint in government, defense, financial, and healthcare environments.

Who Needs Secure RMA

Organizations in regulated industries are the primary buyers. The FortiGate 3001F DC is a high-throughput, chassis-based firewall designed for data center deployments — when it fails, a controlled replacement process is not optional. Multi-site operators who must follow formal decommissioning procedures before any device leaves a facility also benefit, since Secure RMA keeps the failed unit in place until those steps are complete.

Activation and Delivery

FC-10-FD3K1-301-02-12 is an electronic service entitlement. After purchase, DataCenter360.ca delivers the license key by email within 0–1 business days. Register the key through the Fortinet Support Portal to attach Secure RMA to the active FortiCare contract on your 3001F DC. This service is available worldwide and delivered electronically to any country.

FortiCare Support Levels

Secure RMA is a hardware disposition add-on — it changes what happens to the failed unit, not the technical support SLA. It pairs with any FortiCare tier on the FortiGate 3001F DC. The table below shows how support levels compare across the three available tiers:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Secure RMA is most commonly paired with FortiCare Premium or Elite, where advance replacement is already standard. The add-on removes the obligation to return the defective device — nothing else in the support process changes.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchase FC-10-FD3K1-301-02-12 online and receive your license key by email within one business day. Register through the Fortinet Support Portal, and Secure RMA activates against your 3001F DC immediately. If you need to confirm coverage compatibility with an existing FortiCare contract before ordering, contact our team directly before checkout.

Frequently Asked Questions

What makes Secure RMA different from standard Advanced Replacement?

Standard Advanced Replacement (included with FortiCare Premium and Elite) ships a replacement device before Fortinet receives the failed unit, but you are still required to return the defective hardware. Secure RMA removes that return requirement. The failed device — and any configuration data stored on its internal media — remains within your facility throughout the replacement process.

Does this service replace or supplement an active FortiCare contract?

It supplements an active FortiCare contract. Secure RMA governs hardware disposition only — your FortiCare tier continues to define technical support response times, telephone access, and firmware entitlements. Attach this service alongside FortiCare Premium or Elite on the same FortiGate 3001F DC for full coverage.

Can organizations outside Canada purchase and use this service?

Yes. FC-10-FD3K1-301-02-12 is an electronic service entitlement available worldwide. DataCenter360.ca delivers the license key to any country electronically. Note that Fortinet’s physical Secure RMA depot coverage varies by region — confirm that advance replacement is available in your country through Fortinet before activating the service.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3001F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD3K1-301-02-12

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